Parts Coordinator I (Manheim)

What's In It for You?

Here's a sneak peek at the benefits you could experience as a Cox employee:

• A competitive salary and top-notch bonus/incentive plans.
• Exceptional work-life balance, flexible time-off policies and accommodating work schedules.
• Comprehensive healthcare coverage from day one, with multiple options for individuals and families.
• Generous 401(k) retirement plans with a company match.
• Professional development and continuing education opportunities.
• Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance.
• Extra perks like pet insurance, employee discounts and much more.

What You'll Do

You bring your knowledge of the auto industry and perhaps even some previous experience with fleet maintenance, or other areas of the automotive/trucking industry. You'll be responsible for ordering parts and providing the best customer experience. You will:

• Help answer calls and emails, assisting our internal customers with their needs for parts, cost estimates, procurement timelines, and more.
• Support incoming correspondence, calls, and tasks with vendors and technicians in a timely manner.
• Manage the parts inventories assigned to mobile technicians and service trucks, perform cycle counts and redistribute any unused parts to other technicians or return them to vendors.
• Order parts, perform part runs, deliver inventory to technicians in the field, and perform duties around shipping and receiving.
• Connect with our vendors via email, fax, or phone to provide or obtain purchase order approvals and discuss any billing questions.
• Create and catalogue weekly and monthly inventory reports, as well as perform accurate cycle counts, inventory checks.
• Track and update parts in the system and in the field.
• Provide excellent customer service, always going above and beyond our internal customers' expectations.
• Maintain a safe and compliant working environment.
• Attend any management meetings that require your presence.

Who You Are

You're someone people can depend upon, and your strong work ethic and commitment to excellence shine through every day. Your positive attitude, good instincts, and self-motivated tendencies have served you well at work and in life. You're comfy with curveballs and adapt quickly when situations change. The same goes for your communication skills, as you are able to nimbly shift your communication style to talk and connect with team members and customers from all walks of life.

Minimum: High school diploma or GED and 1+ years of experience in a commercial/diesel vehicle repair shop and/or fleet service department as a Parts Associate; or equivalent combination of education and work-related experience.

Confident with numbers, ability to add, subtract, multiply, and divide in all units of measure. Use fractions, and decimals.

You've got rock solid organizational and time management skills, and an almost obsessive attention to detail.

You're strong in computer skills, requiring knowledge of Microsoft Office Suite.

You've also got the knack for learning new systems quickly, (such as IT Systems, including Web Wrench, MobileFrame, and RO Writer).

Preferred: Some Automotive Parts experience is helpful here. Mechanical savvy, as well as the ability to learn about new parts and processes.

Compensation: USD 15.10 - 22.69 per hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities.