Parts and Service Technician

About the role

The Parts & Service Technician (PST) is responsible for generating a profitable Parts and Service department, maintaining a clean and safe facility, and assisting in various operations.

Responsibilities

• Completing daily processes including parts sales, service work, inventory control, receiving product, and customer deliveries.
• Aiding the management team with service, parts/accessories installations, and warranty work.
• Handling trailer deliveries, submitting paperwork for management approval, and completing Pre-Delivery Inspections (PDIs) and Post Labor Inspections (PLIs).
• Maintaining store facilities and trailers to ensure safety, security, and a professional appearance.
• Performing preventative and daily maintenance, minor repairs, and inspections of company equipment and vehicles.
• Verifying proper invoicing during PDIs and PLIs.
• Collaborating with management staff and other departments, attending meetings, and resolving warranty, repair, facility, and equipment issues.
• Assisting in trailer sales and generating leads in the local market.
• Safely operating forklifts and power tools as required by state law.
• Ensuring compliance with company policies and procedures regarding facility keys.
• Performing other duties as assigned.

Qualifications

• High school diploma or equivalent.
• At least six months to one year of related experience and/or training.
• Excellent time management, customer service, troubleshooting, attention to details, and strong mechanical abilities.
• Professional, safe, and ethical conduct.
• Ability to safely operate forklifts and power tools (company certification required).

Skills

• Time management
• Outstanding customer service skills
• Troubleshooting
• Attention to details
• Strong mechanical ability
• Supervisory responsibilities (none)

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)