Parts and Service Technician

About the role

The Parts & Service Technician (PST) is responsible for generating a profitable Parts and Service department, maintaining a clean and safe facility, and assisting with various tasks including parts sales, service work, inventory control, and trailer installations.

Responsibilities

• Completing daily processes that include parts sales, service work, inventory control, receiving product, and customer deliveries.
• Aid the management team with service, parts/accessories installations, and warranty work.
• Receive delivery of trailers, parts, supplies, and submit paperwork for management approval.
• Perform Pre-Delivery Inspections (PDIs) and Post-Labor Inspections (PLIs).
• Use a consultative selling process to help customers with appropriate parts and services.
• Maintain store facilities and trailers to ensure safety, security, and professionalism.
• Perform preventative and daily maintenance, minor repairs, and inspections of company equipment and vehicles.
• Verify proper invoicing during PDIs and PLIs.
• Work collaboratively with management and other departments.
• Attend and participate in required meetings.
• Investigate and resolve warranty, repair, facility, and equipment issues.
• Assist in trailer sales as needed.
• Obtain and maintain a valid sales license where required by state law.
• Ensure proper execution and enforcement of policies and procedures related to facility keys.
• Generate leads in the local market.
• Operate forklift and power tools as required.

Qualifications

• High school diploma or equivalent.
• At least six months to one year of related experience and/or training.
• Excellent time management, customer service, troubleshooting, attention to details, and strong mechanical abilities.
• Professional, safe, and ethical conduct.
• Ability to operate forklifts and power tools as required.

Skills

• Time management
• Outstanding customer service skills
• Troubleshooting
• Attention to details
• Strong mechanical ability
• Supervisory responsibilities (none)

Benefits

(Not specified)

Pay

(Not specified)

Schedule

(Not specified)