Partnership Development Executive
The GEO Group, Inc. · North Carolina, United States · 3 wk ago
On-siteBusiness DevelopmentFull-time
Primary Duties and Responsibilities
- Identifies and closes sales opportunities in assigned existing and new accounts in order to meet and/or exceed assigned revenue quotas.
- Utilizes all Company resources, including management team, customer service, sales support and business development team members to achieve objectives.
- Drives market share growth and focuses on customer retention.
- Creates and maintains a strategic account plan for each account consistent with the customer business/strategic plan.
- Negotiates pricing and contract terms with new and current accounts to close deals.
- Develops and enhances ongoing relationships with key executives in each assigned account, including directors, commissioners, judges and department heads.
- Forecasts new and existing account growth/revenue in assigned territory as requested by Regional Manager.
- Utilizes Customer Relationship Management (CRM) software to deposit and maintain market share data in assigned territory.
- Aids each assigned/prospective account with identifying, justifying and planning for information and service needs.
- Acts as a communication liaison between Company internal departments and customer at all levels to ensure prompt handling of customer inquiries/issues and customer satisfaction.
- Provides customer status reports, key prospecting data, trip reports and other sales reports as requested.
- Represents Company at national/local trade shows and conferences, mandatory bidders conferences, and public hearings, as required.
- Performs other duties as assigned.
Minimum Requirements
- Bachelor’s Degree in Criminal Justice, Business, Computer Science Communications or related field or equivalent experience in one of these disciplines.
- At least five (5) years’ experience in selling technical equipment to government or similar agencies.
- In-depth knowledge of sales strategies specifically for government sales and/or corrections.
- Valid state driver’s license and the ability to safely operate a motor vehicle required for travel to customer sites.
- Experience in corrections/criminal justice system preferred.
- Experience with government bid processes preferred.
- Knowledge of Company products and services and competitive advantages thereof.
- Knowledge of current information systems technology.
- Knowledge of corrections industry and industry trends.
- Extensive knowledge of Company customers and/or corrections market.
- Excellent verbal and written communication skills with internal and external contacts at all levels.
- Excellent interpersonal skills.
- Excellent customer service skills.
- Advanced conflict management skills, including negotiation, problem/issue determination, and resolution.
- Professional presentation skills.
- Demonstrated leadership skills.
- Ability to manage multiple priorities simultaneously.
- Advanced strategic sales account planning skills.
- Self-starter with the ability to work independently.
- Professional demeanor.
- Ability to work with computers and the necessary software typically used by the department.