Partner Success Manager - Missouri/Kansas/Oklahoma - 110k+ OTE

Duties And Responsibilities

• Possess and execute sales strategies to grow IID and BEZ referral volumes.
• Engage with partners across attorney networks and court ecosystems, adapting messaging based on state-specific dynamics.
• Educate partners on the value of referring clients to Intoxalock and ensure they follow the correct referral process.
• Promote BEZ insurance offerings as part of a unified partner message.
• Support the integration of Keepr into territory conversations, identifying future opportunities and supporting early market readiness.

Territory & Partner Management

• Create and execute a territory plan to meet referral and revenue targets.
• Identify and prioritize high-potential partners using referral data, BI insights, market conditions, and state-specific DUI trends.
• Maintain updated partner profiles and monitor inactive or declining partners.
• Create and update a DUI Journey Map to identify key influencer segments in assigned states.

Data-Driven Sales Management

• Evaluate partner activity, territory trends, funnel performance, and referral patterns using BI dashboards.
• Maintain CRM discipline and own KPI accountability, including outbound activity, partner meetings, reactivation efforts, new partner acquisition, and referral volume.
• Analyze referral conversion trends and collaborate with Inside Sales to improve close rates.

Partner Education, Support & Competitive Intelligence

• Provide ongoing training to partners on Intoxalock programs, BEZ insurance, DUI Dash, Log Reporter, and emerging Keepr offerings.
• Resolve partner issues and enhance the partner experience by working with Compliance, Legal, Partner Support, Marketing, and Inside Sales.
• Monitor competitors in assigned states and stay aware of promotions, pricing shifts, or new programs.

Contract & Partnership Operations

• Work with partners, associations, and internal stakeholders to execute contracts for paid partnerships and association sponsorships.
• Coordinate contract routing and signatures, obtain W9s, and assist in securing updated documentation to maintain compliance.
• Onboard new paid partners and association partners upon contract execution.

Tradeshows, Sponsorships & Events

• Independently identify relevant tradeshows, conferences, and association events aligned with territorial strategy and partner opportunities.
• Coordinate event planning with Marketing, attend regional events solo, and participate in larger or strategic events when appropriate.
• Attend events outside assigned states when partner presence or strategic goals justify involvement.

Campaigns & Cross-Functional Initiatives

• Lead and execute targeted campaigns, including outreach initiatives, partner reactivation cycles, and follow-up cadences.
• Provide insights to improve campaign strategy, messaging, and results.
• Support product launches and new program rollouts by gathering partner feedback and identifying early adopter opportunities.

Job Requirements

• Prior experience in law enforcement, court systems, probation, or legal environments, paired with proven sales experience.
• 2+ years in sales, business development, or a revenue-driven account management role.
• Experience in B2B sales, partnership development, or referral-based selling.
• Proven ability to meet or exceed sales and revenue targets through strategic relationship management.
• Strong interpersonal and communication skills with the ability to build trust and maintain productive relationships.
• Experience in providing training, resources, or ongoing support to external partners.
• Proficiency in CRM systems (e.g., Zoho or HubSpot) and comfortable with documentation and data tracking.
• Highly organized with attention to detail and a proactive approach to identifying partner needs and opportunities.
• Ability to work cross-functionally and collaborate effectively with marketing, sales, and support teams.
• Strong problem-solving skills with a customer-centric mindset, dedicated to creating a positive and engaging partner experience.
• Travel approximately 40-60%, which includes regular in-state travel, attending tradeshows, conferences, bar associations, probation/treatment events, and other partner-rich opportunities, and occasional participation in events outside assigned states.