Partner Success Manager, Central US

About the role

Via is transforming transportation globally. This role involves building strong relationships with partners to drive revenue growth and improving their services.

Responsibilities

• Own the success of advanced transportation systems in partner cities
• Act as the primary point of contact for executive city and agency leadership
• Convert ideas and community needs into revenue opportunities for Via
• Provide strategic guidance on operational, go-to-market, and product-related issues
• Champion new products and capabilities to expand partners' service size and scope
• Analyze daily, weekly, and long-term service performance data to provide actionable recommendations
• Negotiate multi-year and complex contract renewals and service expansions

Requirements

• Minimum of 4+ years of relevant work experience, including client-facing experience
• Entrepreneurial relationship builder with calmness under pressure
• Data-savvy, able to draw insights from complex data sets
• Reliable, motivated self-starter with a growth mindset
• Excellent team player, contributing to and mentoring others

Qualifications

• Experience in consulting, customer success, or a high-growth company
• Understanding of public transportation systems and operations
• Knowledge of transportation technologies and trends

Skills

• Strategic thinking and problem-solving
• Customer relationship management
• Data analysis and interpretation
• Communication and negotiation skills

Benefits

• Free medical plans
• 401K matching

Pay

• Base Salary Range: $85,000 - $110,000

Schedule

• Full-time position