Partner Education Specialist

About the role

The Partner Education Specialist plays a crucial role in shaping how districts and educators adopt and realize value from Ellevation's ELD solution. Reporting to the Manager of Partner Education within the Marketing organization, this role focuses on delivering high-quality education that supports partner success.

Responsibilities

• Facilitate Partner Learning Experiences
• Deliver prepared educational content clearly and confidently using established materials, agendas, and facilitation frameworks.
• Demonstrate strong facilitation fundamentals and manage standard partner sessions effectively across live and online formats.
• Build fluency facilitating core Ellevation product workflows and respond appropriately to partner questions.
• Manage challenging facilitation moments with professionalism and partner focus.
• Incorporate feedback and coaching to continuously improve facilitation skills.
• Contribute to Learning Design and Content
• Apply established company templates and standards to build and maintain training materials.
• Develop clear, accurate content for core product workflows under guidance from senior team members.
• Contribute to self-paced and synchronous learning assets using approved tools and formats.
• Incorporate partner feedback and internal coaching to improve the quality of learning materials.
• Execute Against Education Plans
• Own assigned training tasks and sessions, delivering consistently high-quality work on time.
• Meet expectations for timeliness, accuracy, and partner satisfaction.
• Understand how assigned work connects to broader partner adoption goals and team priorities.
• Build awareness of how education strategy supports retention, renewal, and partner success.
• Support Cross-Functional Collaboration
• Collaborate effectively within Partner Education and support cross-functional work as directed.
• Communicate clearly, share updates proactively, and follow through on commitments.
• Gather session observations and share ideas to help improve team processes and learning experiences.
• Contribute partner feedback and qualitative insights that connect to adoption and satisfaction metrics.
• Develop Product and Technical Knowledge
• Build and maintain strong working knowledge of Ellevation’s complete ELD solution.
• Facilitate foundational use cases accurately and confidently.
• Stay current on product releases through team learning and internal resources.
• Flag gaps in partner understanding and escalate complex technical questions appropriately.

Qualifications

• Required:
• Experience in K–12 education (teaching, coaching, or instructional support).
• Strong understanding of English Learner programs and instructional practices.
• Proven ability to facilitate effective adult learning experiences, both live and online.
• Excellent communication skills, able to engage diverse educator audiences.
• Comfort with digital learning tools (LMS platforms, webinar tools, content creation tools).
• Strong organizational skills and ability to manage multiple sessions and tasks concurrently.
• Solution-oriented mindset with comfort working through ambiguity.
• Ability to travel approximately 50% for in-person partner training and internal team gatherings.
• PREFERRED:
• Familiarity with Ellevation’s ELD solution or comparable edtech platforms.
• Experience in edtech, SaaS, or a partner-facing education or training role.
• Background in instructional design or curriculum development grounded in adult learning principles.
• Comfort using data and partner feedback to reflect on and improve session quality.

Pay

$70,000 - $80,000 per year

Schedule

Full-time position with flexibility to accommodate travel and in-person training sessions.