Partner Specialist

About the role

The Partner Specialist will serve as the primary subject-matter expert on product, sales, and program information, train sales teams and facilitate partner campaigns. This role involves conducting meetings with sales teams, manufacturers, and customers, managing a sales pipeline, and processing partner deal registrations. Additionally, the specialist will create and maintain training content, monitor CRM submissions, and stay informed on new product offerings and certifications.

Responsibilities

• Act as a primary subject-matter expert for product, sales, and program information.
• Train sales teams on partner products and programs, and how customers can benefit by using their core products.
• Conduct conference calls/meetings with Sales teams, manufacturer Sales teams, and customers to sell partner products and solutions.
• Develop and manage a sales pipeline on an ongoing basis through CRM and Excel.
• Manage and process Partner Deal Registration and/or other strategic pricing programs.
• Create and maintain content on internal team sites, including training decks and presentations.
• Execute on partner campaigns and initiatives aligning with Sales teams.
• Monitor CRM for submitted Deal Registrations request and submit them to the partner.
• Stay up to date on new product technology offerings, as well as partner-specific trainings and certifications.
• Provide excellent support to both customers and the SHI sales organization.

Behaviors and Competencies

• Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
• Multi-Tasking: Can identify opportunities for task optimization, propose solutions, and manage multiple tasks without explicit instructions.
• Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
• Prioritization: Can identify critical tasks, arrange them based on importance, and execute without explicit instructions.
• Teamwork: Can work effectively in a team, contributing ideas and effort, and respecting the contributions of others.
• Interpersonal Skills: Can communicate effectively, build relationships, and resolve conflicts with others in moderate situations.
• Creativity: Can demonstrate creativity in problem-solving, considering multiple perspectives and exploring diverse options.
• Presenting: Can prepare and deliver presentations, addressing key points and responding to questions with clarity.
• Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
• Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
• Time Management: Can generally use time effectively and is working towards improving task prioritization and deadline management.
• Adaptability: Can adjust to changes in the work environment, manage multiple tasks, and effectively handle uncertainty.
• Relationship Building: Can identify opportunities for collaboration, propose strategies for effective communication, and build relationships without explicit instructions.

Requirements

• Completed Bachelor’s Degree required
• 1-3 years of experience in a similar role
• Ability to travel up to 10%
• Ability to work flexible hours
• Willingness to obtain and maintain Partners’ Certifications during employment

Other Requirements

• The estimated annual pay range for this position is $60,000 - $95,000 which includes a base salary and bonus.
• The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual.
• Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.