Partner Development Account Manager (remote)

About the role

The Partner Development Account Manager helps drive the growth and long-term health of Stride's partner ecosystem. This role owns the day-to-day success of a high-volume portfolio of small and mid-size partners, helping them launch successfully, grow their programs, and maximize the value of their partnership with Stride.

Responsibilities

• Partner Portfolio Management - Owning and managing a high-volume portfolio of small and mid-size partners, serving as their trusted advisor and primary point of contact throughout the partner lifecycle.

• Advising partners on enrollment, engagement, and communication strategies that drive growth, improve outcomes, and maximize program performance.

• Onboarding & Implementation - Managing partner onboarding and implementation, ensuring new partners are configured, launched, and positioned for long-term success while continuously improving the onboarding experience.

• Performance Tracking & Insights - Tracking partner performance, feedback, and portfolio trends, surfacing insights to the partner development team that inform partner strategy, product improvements, and internal decision-making.

• Partner Engagement - Executing partner engagement initiatives—including communication cadences, product education, business reviews, and co-marketing opportunities—to strengthen relationships and drive partner success.

• Cross-Functional Collaboration - Partnering cross-functionally with Marketing, Product, Sales, Operations, and other internal teams to coordinate launches, resolve partner needs, and improve the overall partner experience.

• Process & Documentation - Contributing to scalable processes, documentation, and playbooks that enable the Partner Development function to grow efficiently while maintaining a high-quality partner experience.

Qualifications

• Experience managing partner relationships and portfolios at a management level — typically reflecting 4+ years of experience in partner success, partner development, customer success, account management, or another client-facing role — with a track record of driving strong business outcomes.

• Experience working with performance reporting, data analysis, or operational processes to support customer or business decision-making.

• Experience collaborating cross-functionally with teams such as Marketing, Sales, Product, or Operations.

• A strong analytical mindset with the ability to interpret performance metrics, identify trends, and translate data into actionable recommendations.

• Familiarity with ACA Marketplace, employee benefits, Medicare, or healthcare enrollment programs.

• Experience using HubSpot, Tableau, Amplitude, or similar CRM and analytics platforms.