Part Time Veterinary Receptionist (Care Coordinator) - Emergency - Hope Advanced Veterinary Center

Position Overview

Join our team as a Care Coordinator - Emergency who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Affords assistance with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Affords assistance with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications

• Has 2-3 years of experience in reception for human or veterinary medicine.
• Veterinary Assistant experience not required but a plus!
• Applicants must be 18 years of age or older to be considered for this position.

Schedule

Part Time, Rotating Shift
Per business needs - morning, afternoon, and evening.

Pay

N/A

Schedule

N/A

Benefits

N/A