Part-time Veterinary Receptionist (Care Coordinator) - La Pine Animal Hospital
Position Overview
Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.
Key Responsibilities
- Provides excellent customer service in-person, over the phone, and during high-stress situations.
- Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
- Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
- Affords assistance with medication pickups, inquiries, and provides information about services and products.
- Inputs and manages data in practice management software, including billing and accounts.
- Affords assistance with retail sales, weighing pets, processing faxes, and maintaining records.
- Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.
Qualifications
- Applicants must be 18 years of age or older to be considered for this position.
- Previous customer service experience is preferred.
Schedule
Part-time, day shift
Fridays, some Saturdays, and fill in as needed
What We Offer
- Medical, dental, and vision insurance
- Paid Parental Leave (birth, adoption, foster)
- 401(k) with discretionary contribution
- Team Member Pet Discounts
- Emotional wellbeing support — including Calm app access and 24/7 EAP
- Career development resources
- Grant Circle — a relief fund for team members facing personal hardship
Benefits
- Local hospital culture backed by national resources
About the Role
At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter. Because life is better with pets. We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve. With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
Requirements
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
Skills
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
Benefits
- Local autonomy with national support
- Career mobility and development opportunities
- A collaborative, inclusive environment where your wellbeing comes first
Pay
N/A
Schedule
N/A
Benefits
- N/A