Full-time Veterinary Receptionist (Care Coordinator) - Westside Animal Emergency Clinic

Description

PetVet Care Centers' Westside Animal Emergency Clinic is currently seeking a Full-time Veterinary Receptionist (Care Coordinator) to join their team!

We are an after-hours small animal hospital that has been an important part of the community for 19 years. We have recently expanded into a state of the art, 6,000 sq ft facility.

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Why Join Us

• aware of our operating hours- we are only open NIGHTS, WEEKENDS & HOLIDAYS
• enjoy laughter and good music (bonus points for being able to teach the choreography to Thriller)
• rock the ability to multi-task
• enjoy occasional Nerf gun wars to help relieve stress during hectic shifts and won't fuss if accidentally shot above the shoulders
• are chill and able to perform well under pressure in a fast paced environment both independently and as a team member
• are self motivated and detail oriented, but also work cohesively with our amazingly fantastic staff and DVMs
• like double time pay on major holidays
• are computer literate with strong typing skills
• able to lift 40+ pounds (and enjoy bragging rights on being able to lift heavier dogs than some of our other staff and DVMs)
• enjoy friendly holiday themed competitions
• have your own dependable transportation
• and of course, you should absolutely love cats and dogs!

Responsibilities

• greeting and welcoming Owners and patients
• ability to recognize life threatening symptoms for immediate triage
• answering multi-line phone system with a cheerful demeanor
• teaching the Thriller dance
• checking in/out clients
• assisting Techs and DVMS
• data entry
• organized and detail-oriented filing
• offering compassion and understanding towards Owners in emergency setting
• holding patients for exams, procedures, x-rays and comfort
• handling of monies & taking payments
• have great aim for Nerf gun wars
• scanning/faxing/emailing records to RDVMs/Specialists
• running lab work
• helping to maintain a clean and healthy environment

Compensation and Benefits

• Compensation will be based on experience and skill level.
• Job Type: Part-time & Full-time positions available
• Scheduled hours will include evenings, weekends, and some holidays.
• We are not open 24/7
• We are only open nights, weekends, & holidays
• *Yearly scrub allowance for Full-Time and Part-Time positions*
• *Benefits listed below are available to Full-Time positions*
• Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible schedule
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Retailer plan
• Vision insurance
• Schedule:
• 10-hour shift, 8-hour shift
• Day shift
• Holidays
• Monday to Friday
• Night shift
• Weekends
• Education:
• High school or equivalent (Preferred)
• Experience:
• Veterinary Experience: 1+ years (Required)
• Customer service: 2 years (Required)

Qualifications

• Applicants must be 18 years of age or older to be considered for this position

Work Location

In person