Part-Time Veterinary Receptionist (Care Coordinator) - Emergency Pet Clinic of Longmont

Position Overview

Join our team as a Care Coordinator who contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Affords assistance with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Affords assistance with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• A high school diploma or GED required, or equivalent combination of education, certification, training, and/or experience.
• Previous experience in veterinary medicine.
• Previous experience in customer service.
• Applicants must be 18 years of age or older to be considered for this position.

Schedule

Part-time; Two 10-hour shifts per week. Need to be available to work some weekends and holidays.

What We Offer

• Medical, dental, and vision insurance.
• Paid Parental Leave (birth, adoption, foster).
• 401(k) with discretionary contribution.
• Team Member Pet Discounts.
• Emotional wellbeing support — including Calm app access and 24/7 EAP.
• Career development resources.
• Grant Circle — a relief fund for team members facing personal hardship.

Pay Range

$18—$20.30 USD

At PetVet Care Centers, we’re committed to a Culture of Care — for pets, for the people who love them, and for the team members who make it all possible.