Part-Time Student Front Desk Assistant, IU Student Health Center

About the role

This position provides administrative support to the daily operations of the IU Student Health Center with exposure to healthcare operations. Ideal for students pursuing pre-health or pre-professional careers.

Responsibilities

• Greets and assists patients during check-in and check-out
• Answers and directs phone calls professionally; provide basic clinic information
• Schedules new and follow-up appointments using clinic software
• Verifies and updates patient demographic and insurance information
• Supports inventory management by tracking supplies and ordering as needed
• Maintains accurate and confidential patient records in compliance with HIPAA
• Assists with general clerical duties (filing, preparing paperwork, scanning)
• Helps maintain a clean, organized reception area
• Follows the Start-of-Day and End-of-Day Checklists
• Communicates effectively and professionally with staff and supervisors
• May assist with clinical support tasks such as obtaining vital signs (as needed)

Requirements

• Currently enrolled at Indiana University Bloomington

Qualifications

• Preferred education: Currently studying pre-med, nursing, dental, or public health degrees
• Preferred experience: Experience in customer service, healthcare, or front desk role; familiarity with medical terminology

Skills

• Strong interpersonal and communication skills
• Proficiency with Microsoft Office, Microsoft Teams and Outlook
• Ability to multitask and stay organized in a fast-paced environment
• Detail-oriented, dependable, and professional
• Demonstrated ability to maintain confidential information
• Ability to simultaneously handle multiple priorities

Pay

$14.50 per hour, 20 hours per week

Schedule

Monday-Friday 7:30 am - 4:30 pm, flexible schedule based on availability and department needs. This is a temporary academic position for the fall semester, with potential to extend further based on department needs during the academic year. This is an in-person position in Bloomington, Indiana.

Benefits

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)