Part-Time Student Front Desk Assistant, Eye Clinic, IU Student Health Center

Students eligible for Federal Work-Study are encouraged to apply. To check your eligibility, log in to your One.IU account and go to View/Manage My Financial Aid.

About the role

The IU Student Health Center is proud to be a department within the Office of Student Life, committed to promoting learning and respect in all programs, interactions, and partnerships. We commit to creating and maintaining a welcoming environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.

This position provides administrative support to the daily operations of the IU Student Health Center Eye Clinic with exposure to healthcare operations. Ideal for students pursuing pre-health or pre-professional careers.

Responsibilities

• Greets and assists patients during check-in and check-out.
• Answers and directs phone calls professionally; provide basic clinic information.
• Schedules new and follow-up appointments using clinic software.
• Verifies and updates patient demographic and insurance information.
• Supports inventory management by tracking supplies and ordering as needed.
• Maintains accurate and confidential patient records in compliance with HIPAA.
• Assists with general clerical duties (filing, preparing paperwork, scanning).
• Helps maintain a clean, organized reception area.
• Follows the Start-of-Day and End-of-Day Checklists.
• Communicates effectively and professionally with staff and supervisors.
• May assist with clinical support tasks such as obtaining vital signs (as needed).

Requirements

• Currently enrolled as a student at Indiana University Bloomington.

Qualifications

• Currently studying pre-med, nursing, dental, or public health degrees (preferred).
• Experience in customer service, healthcare, or front desk role (preferred).
• Familiarity with medical terminology.

Skills

• Strong interpersonal and communication skills.
• Proficiency with Microsoft Office, Microsoft Teams, and Outlook.
• Ability to multitask and stay organized in a fast-paced environment.
• Detail-oriented, dependable, and professional.
• Demonstrated ability to maintain confidential information.
• Ability to simultaneously handle multiple priorities.

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Benefits

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance.
• Health savings account with generous IU contributions.
• Healthcare and dependent care flexible spending accounts.
• Basic group life insurance paid by IU.
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance.
• Base retirement plan with generous IU contributions, subject to vesting.
• Voluntary supplemental retirement plan options.
• Tuition subsidy for employees and family members taking IU courses.
• 10 paid holidays plus a paid winter break each year.
• Generous paid time off plans.
• Paid leave for new parents and IU-sponsored volunteer events.
• Employee assistance program (EAP).

Pay

$14.50 per hour

Schedule

• Tuesday and Thursday from 12:45pm - 5:00pm.
• This is an academic position with work only during the fall and spring semesters.
• In-person position located in Bloomington, Indiana.