Part Time Sales Team Leader - Plano, TX
James Avery Artisan Jewelry · Plano, TX · 1 mo ago
Business DevelopmentPart-time
We need to output HTML fragment with sections: headings for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. The job posting includes a job summary, responsibilities (WHAT YOU WILL BE DOING), requirements (WHAT YOU WILL NEED). Also includes other duties, but that's part of responsibilities. No explicit Benefits, Pay, Schedule. So we should include sections: About the role (maybe from job summary), Responsibilities, Requirements (or Qualifications). Could also include Skills if present. The posting mentions skills: strong written and verbal communication, attention to detail, organizational skills, multitasking, safety, etc. Could put under Skills. But we need to avoid thin sections. Let's decide: About the role (summary), Responsibilities (list), Requirements (education/experience), Skills (list of skills). Ensure we don't repeat job title. No metadata like location? The location is mentioned: Preston Towne Crossing location in Plano, TX. That's substantive; could be part of About the role. Also mention front line member of Retail Store Leadership Team.
We must preserve all substantive info; not invent. So we need to capture all bullet points from responsibilities and requirements.
Let's parse responsibilities list:
- Resolves guest issues effectively.
- Keeps supervisor informed of product, guest, and/or personnel issues.
- Monitors and approves guest’s returns in accordance with retail policies.
- Monitors associates guest service levels; provides feedback as needed.
- Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
- Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
- Perform leadership responsibilities for store opening and closing duties.
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
- Coordinates regular associate training and/or seasonal associate training.
- Delegates assignments to Associates.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
- Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Notify the appropriate retail and corporate when inventory issues are discovered.
- Participates and assists in conducting regularly scheduled store meetings.
- Implements plans to effectively participate in company special events and/or promotions.
- Develops and conducts team building activities.
- Monitors product trends and changes in retail and communicates to District Manager.
- Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
- Able to train staff to operate all service area equipment and small tools.
- Ensures product care services meet/exceed operational standards.
- Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
- Assists store management in maintaining company standards for overall store presentation.
- Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Ensures company security procedures are used to protect assets.
- Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
- Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
- Must be able to multitask in a fast-paced environment.
- Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
- Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
- The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
- The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
- OTHER DUTIES: Assume lead role in absence of other leadership team members.
- Builds and maintains effective relationships with internal and external stakeholders.
- Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
- Assist in other areas as assigned by supervisor.
That's a lot. We'll need to put them in
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real content. The job posting includes a job summary, responsibilities (WHAT YOU WILL BE DOING), requirements (WHAT YOU WILL NEED). Also includes other duties, but that's part of responsibilities. No explicit Benefits, Pay, Schedule. So we should include sections: About the role (maybe from job summary), Responsibilities, Requirements (or Qualifications). Could also include Skills if present. The posting mentions skills: strong written and verbal communication, attention to detail, organizational skills, multitasking, safety, etc. Could put under Skills. But we need to avoid thin sections. Let's decide: About the role (summary), Responsibilities (list), Requirements (education/experience), Skills (list of skills). Ensure we don't repeat job title. No metadata like location? The location is mentioned: Preston Towne Crossing location in Plano, TX. That's substantive; could be part of About the role. Also mention front line member of Retail Store Leadership Team.
We must preserve all substantive info; not invent. So we need to capture all bullet points from responsibilities and requirements.
Let's parse responsibilities list:
- Resolves guest issues effectively.
- Keeps supervisor informed of product, guest, and/or personnel issues.
- Monitors and approves guest’s returns in accordance with retail policies.
- Monitors associates guest service levels; provides feedback as needed.
- Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
- Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
- Perform leadership responsibilities for store opening and closing duties.
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
- Coordinates regular associate training and/or seasonal associate training.
- Delegates assignments to Associates.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
- Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Notify the appropriate retail and corporate when inventory issues are discovered.
- Participates and assists in conducting regularly scheduled store meetings.
- Implements plans to effectively participate in company special events and/or promotions.
- Develops and conducts team building activities.
- Monitors product trends and changes in retail and communicates to District Manager.
- Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
- Able to train staff to operate all service area equipment and small tools.
- Ensures product care services meet/exceed operational standards.
- Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
- Assists store management in maintaining company standards for overall store presentation.
- Processes employee purchases in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Ensures company security procedures are used to protect assets.
- Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager. or Co-Manager.
- Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
- Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
- Must be able to multitask in a fast-paced environment.
- Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
- Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
- The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
- The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
- OTHER DUTIES: Assume lead role in absence of other leadership team members.
- Builds and maintains effective relationships with internal and external stakeholders.
- Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
- Assist in other areas as assigned by supervisor.
That's a lot. We'll need to put them in - . Could group similar but we must preserve all info; we can list each as separate li.
Now Requirements (WHAT YOU WILL NEED):
- High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience.
- Previous supervisory experience is preferred.
- Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning.
Also maybe other requirements like ability to work schedule? Not given.
Now Skills: The posting includes many skill statements: strong written and verbal communication skills; strong attention to detail; high degree of organizational skills; ability to multitask in fast-paced environment; observe safety regulations; participate in safety training; report unsafe conditions; adhere to company policies; ability to train staff; etc. Could be included under Skills.
But we need to avoid thin sections. If we put Skills, we need to ensure it's substantive. We can combine some of the skill statements from responsibilities into Skills section, but we must not lose info. However, the responsibilities already contain those skill statements; we could keep them there and not duplicate. The instruction: "Preserve ALL substantive information; do NOT invent or summarize away detail." So we can keep them in responsibilities; we don't need a separate Skills section unless we want to extract them. But we can also create a Skills section if we want, but then we would be duplicating? Duplication is not prohibited but we should avoid redundancy? Not explicitly forbidden, but better to avoid duplication. However, we need to include sections only when posting has real, specific content for it. The posting does have content about skills (communication, attention to detail, etc.) So we could create a Skills section with those items. But then we would also have them in responsibilities; that would be duplication but still preserving info. Might be okay but could be considered redundant. The instruction: "Prefer a few substantive sections over many thin ones." So maybe better to have fewer sections: About the role, Responsibilities, Requirements. That covers all. The skill statements are within responsibilities; we can keep them there.
Thus we will output:
About the role
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Preston Towne Crossing location in Plano, TX.
Responsibilities
- Resolves guest issues effectively.
- Keeps supervisor informed of product, guest, and/or personnel issues.
- Monitors and approves guest’s returns in accordance with retail policies.
- Monitors associates guest service levels; provides feedback as needed.
- Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
- Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
- Perform leadership responsibilities for store opening and closing duties.
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
- Coordinates regular associate training and/or seasonal associate training.
- Delegates assignments to Associates.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
- Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Notify the appropriate retail and corporate when inventory issues are discovered.
- Participates and assists in conducting regularly scheduled store meetings.
- Implements plans to effectively participate in company special events and/or promotions.
- Develops and conducts team building activities.
- Monitors product trends and changes in retail and communicates to District Manager.
- Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
- Able to train staff to operate all service area equipment and small tools.
- Ensures product care services meet/exceed operational standards.
- Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
- Assists store management in maintaining company standards for overall store presentation.
- Processes employee purchases in the absence of Store Manager or Assistant Manager or Co-Manager.
- Ensures company security procedures are used to protect assets.
- Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager or Co-Manager.
- Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
- Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
- Must be able to multitask in a fast-paced environment.
- Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
- Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
- The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
- The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
- OTHER DUTIES: Assume lead role in absence of other leadership team members.
- Builds and maintains effective relationships with internal and external stakeholders.
- Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
- Assist in other areas as assigned by supervisor.
Requirements
- High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience.
- Previous supervisory experience is preferred.
- Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning.
We should not include sections like Benefits, Pay, Schedule as they are not present.
Check for any boilerplate: we removed cookie/navigation/legal/EEO etc. The posting didn't have those explicitly, but we removed generic statements like "The information contained..." which is actually part of job description; it's substantive? It's a disclaimer about job description not exhaustive. It's part of the posting; we kept it. That's fine.
We need to ensure
About the role
Assists Store Management with in-store supervision including directing personnel. Provides effective leadership to all associates. Displays the highest level of customer service in all areas. This position will function as a front line member of the Retail Store Leadership Team at our Preston Towne Crossing location in Plano, TX.
Responsibilities
- Resolves guest issues effectively.
- Keeps supervisor informed of product, guest, and/or personnel issues.
- Monitors and approves guest’s returns in accordance with retail policies.
- Monitors associates guest service levels; provides feedback as needed.
- Utilizes GUESTS program when interacting with guests on sales floor or phone and when handling guest owned jewelry.
- Prepare and review supply order from the JAC warehouse, prepare orders for other items through the applicable purchasing channels.
- Perform leadership responsibilities for store opening and closing duties.
- Provides leadership and training to associates in all areas of responsibility with emphasis on guest service and sales.
- Coordinates regular associate training and/or seasonal associate training.
- Delegates assignments to Associates.
- Assists in the annual inventory process; ensures the process is conducted in compliance with established processes and guidelines.
- Assists in inventory cycle counting, inventory adjustments, shipping and receiving of merchandise, while following company procedures.
- Notify the appropriate retail and corporate when inventory issues are discovered.
- Participates and assists in conducting regularly scheduled store meetings.
- Implements plans to effectively participate in company special events and/or promotions.
- Develops and conducts team building activities.
- Monitors product trends and changes in retail and communicates to District Manager.
- Product Care: Be fully trained to operate all service equipment including, but not limited to, polish motor, handheld polisher, PUK weld equipment, pin finisher unit, ultra-sonic unit, small tools and any related chemicals to complete in-store services.
- Able to train staff to operate all service area equipment and small tools.
- Ensures product care services meet/exceed operational standards.
- Visual Merchandising: Perform staging, setup, maintenance and replacement of display items using the visual merchandising guide parameters.
- Assists store management in maintaining company standards for overall store presentation.
- Processes employee purchases in the absence of Store Manager or Assistant Manager or Co-Manager.
- Ensures company security procedures are used to protect assets.
- Reviews/creates employee schedules in the absence of Store Manager or Assistant Manager or Co-Manager.
- Approves store schedules ensuring schedule follows operational, and budgetary guidelines, and ensures customer service levels are met; if needed.
- Consistently demonstrates strong written and verbal communication skills; a strong attention to detail and a high degree of organizational skills.
- Must be able to multitask in a fast-paced environment.
- Observe all safety regulations; participate in all safety training; report all unsafe conditions to the appropriate company personnel.
- Adhere to all company policies including attendance guidelines; Freedom from harassment; and all electronic communication guidelines.
- The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time.
- The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrated commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at James Avery Jewelry.
- OTHER DUTIES: Assume lead role in absence of other leadership team members.
- Builds and maintains effective relationships with internal and external stakeholders.
- Collaborates with the team, both departmental and with cross functional teams to build positive working relationships and establish a high level of trust and credibility throughout the organization.
- Assist in other areas as assigned by supervisor.
Requirements
- High school degree or equivalent with a minimum 1-year retail or customer service experience is preferred or equivalent education/experience.
- Previous supervisory experience is preferred.
- Pass a background check as well as an alcohol, controlled substance, and illegal drug screen that meets Company standards before beginning.