Part-Time Patient Access Representative

About the Role

Be the first friendly face patients encounter upon hospital check-in. Assist patients with registration, answer questions confidently and compassionately, and gather accurate information in a fast-paced environment. This role involves working across multiple systems, navigating insurance details with provided training, and supporting patients who may be anxious or ill. No healthcare background is required, as comprehensive training is provided. Ideal for those eager to start a healthcare career.

Responsibilities

• Navigate multiple computer systems for patient registration
• Answer calls and assist patients effectively
• Support patients with diverse needs, including insurance and emotional concerns
• Build rapport and provide reassurance during stressful moments
• Adapt to clinical interruptions and urgent situations

Requirements

• High School Diploma or GED
• Strong customer service experience
• Ability to pass background check, drug test, and meet vaccination requirements

Preferred Qualifications

• Healthcare experience (not required)

Skills

This role requires you to be on your feet, with quick thinking and compassion, offering a meaningful entry into healthcare with growth potential.