Part Time Patient Access Representative Associate

We need to output HTML fragment with sections: About the role? The posting includes description about role, responsibilities, qualifications, etc. We need to use

for section headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, application instructions. We need to preserve all substantive info. Let's parse content: - Opening: "$750 SIGN ON BONUS FOR EXTERNAL APPLICANT Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together." That's about the role/company. Could be "About the role" or maybe "About the position". We'll use "About the role". - Then: "The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into an electronic medical record. Location: 800 E 28th St, Minneapolis, MN 55407" Location maybe part of About the role. - Then "Primary Responsibilities" list: many bullet-like sentences. We'll put under Responsibilities heading with

• . - Then: "You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in." This could be part of Benefits? Or maybe "Benefits". But we have a specific Benefits section later: "In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements)." Also mention "$750 SIGN ON BONUS FOR EXTERNAL APPLICANT". Also "Pay is based on several factors..." and "The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment." Thus we have Pay section: hourly pay range $16-$29. Schedule: they list schedule details: Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule; Ability to work the following schedule - Week 1: Sunday 10:30am - 7:00pm Thursday 10:30am - 7:00pm Week 2 Monday 10:30am - 7:00pm Friday 7:00am - 3:30pm Saturday 10:30am - 7:00pm Ability to work every other weekend Must be 18 years of age or older. Thus schedule content. Qualifications: Required Qualifications list: 6+ months of customer service experience..., Intermediate level of proficiency with Microsoft Office products, Ability to work standard daytime hours..., Ability to work the following schedule..., Ability to work every other weekend, Must be 18 years of age or older. Preferred Qualifications: Revenue Cycle experience, General office experience, Epic experience. Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently. Also note about sign-on bonus: $750 SIGN ON BONUS FOR EXTERNAL APPLICANT. Also note internal candidates not eligible. Also mention "Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc." That's part of Pay. Also mention "We comply with all minimum wage laws as applicable." Could be part of Pay. Also mention benefits: comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution. Also mention "$750 SIGN ON BONUS FOR EXTERNAL APPLICANT" maybe under Benefits or separate? Could be part of Benefits. We need to avoid boilerplate: EEO statements, drug-free workplace, etc. Remove those. Also remove duplicated lines: maybe some repeated. Now produce HTML with sections: About the role, Responsibilities, Requirements (maybe combine Required Qualifications?), Qualifications (maybe Preferred?), Skills (maybe Microsoft Office proficiency?), Benefits, Pay, Schedule. But we need to decide which sections to include based on content. We have: - About the role: description of role, mission, location, etc. - Responsibilities: list of duties. - Requirements: maybe Required Qualifications (including experience, Microsoft Office, schedule, age, etc.) Could be "Requirements". We'll include Required Qualifications. - Qualifications: maybe Preferred Qualifications. - Skills: maybe Microsoft Office proficiency (but that's already in Required). Could also include "Revenue Cycle experience, General office experience, Epic experience" as Skills? But they are under Preferred Qualifications. Could treat as Qualifications. Better to follow typical headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We'll assign: - About the role: introductory paragraph(s) about Optum/Allina, mission, location. - Responsibilities: list of duties from "Primary Responsibilities" and maybe also other duties like mentoring, etc. - Requirements: Required Qualifications (6+ months customer service, MS Office proficiency, ability to work schedule, every other weekend, 18+). Also maybe include physical demands? Could be under Requirements or separate. Physical demands could be under Requirements as well. - Qualifications: Preferred Qualifications (Revenue Cycle experience, General office experience, Epic experience). - Skills: maybe Microsoft Office proficiency (but already in Requirements). Could also include "Ability to work standard daytime hours" etc. But maybe we can omit Skills if no distinct content. However we need to include a section only if posting has real specific content. We have Microsoft Office proficiency as a requirement; could be considered a skill. But we already have it under Requirements. Might be redundant. Could create Skills section for "Intermediate level of proficiency with Microsoft Office products". But that duplicates. Better to not create Skills if it's just a repeat. We could put Microsoft Office under Requirements and not have Skills. - Benefits: sign-on bonus $750, comprehensive benefits package, incentive and recognition programs, equity stock purchase, 401k contribution. Also maybe mention "Pay is based on several factors..." but that's Pay. - Pay: hourly pay range $16-$29, based on factors, minimum wage compliance. - Schedule: schedule details (first 3 weeks training schedule, week 1/2 schedule, every other weekend, 18+). We must not include boilerplate like EEO, drug-free workplace, etc. Now produce HTML. We need to wrap content in appropriate tags:

  for each heading, then

  for prose,

  • for lists. We need to ensure we don't include empty sections. Let's craft. About the role: combine paragraphs: "$750 SIGN ON BONUS FOR EXTERNAL APPLICANT Opportunities at Optum, in strategic partnership with Allina Health. As an Optum employee, you will provide support to the Allina Health account. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together. The Patient Access Representative Associate is responsible for greeting and welcoming patients in person. Provides a standard registration process by collecting demographic and financial data and enters information into an electronic medical record. Location: 800 E 28th St, Minneapolis, MN 55407" That's a paragraph. Responsibilities: list items from "Primary Responsibilities". Let's extract each sentence: - Greets and welcomes patient in person - Collects demographic and insurance information - Checks in and interviews patients to complete appropriate paperwork - Directs patient to their appointment or procedure - May assist in scheduling add-on appointments - Documents any issues and resolutions in electronic medical record - Resolve claim issues or registration errors on patient accounts - Uses resources, tools and procedures to complete registration for accounts and in assigned work queues - Verifies insurance eligibility and benefits information for payers and interprets results focusing on complex billing situations - Obtains cost information and explains information to patient if necessary - Collects co-pay or deductibles and respond to questions regarding financial assistance programs available. Refers complex questions as needed - Screening and approving patients for financial assistance programs - Assists and counsel's patient with application process for available financial assistance programs - Provides technical or functional direction for employees - Assist patients in completion of request for information forms and submits to appropriate department - Obtains signatures from patients as needed - May gather medical record information from all departments for collection - Provide customer service for inbound and outbound telephone calls - May mentor other staff as needed - Other duties as assigned We'll make each a
  • . Requirements: Required Qualifications list: - 6+ months of customer service experience in a healthcare, retail, food service, bank/office settings, call center, or other settings that engages with customers, etc. - Intermediate level of proficiency with Microsoft Office products - Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule - Ability to work the following schedule - Week 1: Sunday 10:30am - 7:00pm Thursday 10:30am - 7:00pm Week 2 Monday 10:30am - 7:00pm Friday 7:00am - 3:30pm Saturday 10:30am - 7:00pm - Ability to work every other weekend - Must be 18 years of age or older Also maybe include physical demands? Could be under Requirements as well. Physical Demands: Consistent walking, standing, bending, turning, etc. Lifting weight Up to 10 lbs. occasionally, up to 2-5 lbs. frequently. We could include that under Requirements or maybe under a separate "Physical Demands" but not a heading. We'll include under Requirements as part of list. Qualifications: Preferred Qualifications: - Revenue Cycle experience - General office experience - Epic experience Benefits: - $750 sign-on bonus for external applicants (note internal candidates not eligible) - Comprehensive benefits package - Incentive and recognition programs - Equity stock purchase - 401k contribution (subject to eligibility) Pay: - Hourly pay range: $16.00 to $29.00 per hour (based on full-time employment) - Pay based on factors including local labor markets, education, work experience, certifications, etc. - Compliance with minimum wage laws Schedule: - Ability to work standard daytime hours, Monday - Friday for the first 3 weeks after hire in alignment with the training schedule - Week 1 schedule: Sunday 10:30am - 7:00pm; Thursday 10:30am - 7:00pm - Week 2 schedule: Monday 10:30am - 7:00pm; Friday 7:00am - 3:30pm; Saturday