Part-Time Outlet Associate- W. Washington

About the role

The Outlet Associate assists the outlet leadership in achieving operational goals at the site. Duties include cashiering, running and rotating bins, moving furniture, sorting recyclables, accepting donations, and providing high-quality customer service.

Responsibilities

• Rings up customer orders, maintains a balanced drawer, and follows cash handling procedures.
• Provides information about Goodwill programs and answers customer questions.
• Maintains cleanliness of the sales floor, including purge, run carts, and merchandise.
• Safely moves furniture to the sales floor and arranges it in an orderly manner.
• Assists with customer furniture carry-out requests.
• Rotates commodity bins on the sales floor and sorts items accordingly.
• Cross-trains in various outlet functions.
• Sorts and separates recyclable items from salvaged items and places them in appropriate containers.
• Pulls full commodity bins to the staging area and sets them up and labels them accordingly.
• Maintains daily production/quality quotas and updates production sheets.
• Sorts through commodity bins to ensure all personal and confidential materials have been removed from donated items.
• Notifies leadership when money, credit cards, weapons, and personal or questionable objects are found.
• Accepts donations from customers and maintains a clean and clear donation door while educating customers on current Goodwill promotions, including the rewards program.
• Sorts products and distributes them to appropriate areas.
• Maintains an efficient working area by ensuring the backroom is clean and organized (all boxes labeled, everything in its place, and a place for everything).
• Keeps area swept and clear of spills.
• Loads and unloads trucks as needed and regularly uses heavy equipment, including a pallet jack, double stacker, floor scrubber, tipper, baler, and hydraulic lift.

Requirements

• Knowledge of warehouse processes – Familiarity with receiving, putaway, storage, picking, packing, and shipping to ensure continuous efficient warehousing operations.
• Uses pallet jack, double stacker, baler, and/or tipper.
• Communication skills – Articulates thoughts and expresses ideas effectively using oral, written, visual, and non-verbal communication skills, as well as listening skills to comprehend customers' needs.
• Customer focus – Ability to see, comprehend, and relate with customers in an impartial, unbiased yet effective and balanced manner; builds and maintains customer satisfaction with the products and services offered by the organization; provides excellent service to internal and external customers.
• Mathematical aptitude – Adds and subtracts two-digit numbers and multiplies and divides with 10s and 100s. Able to perform these operations using units of American money and weight measurement, volume, and distance.
• Reasoning ability – Ability to apply common sense to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
• Teamwork – Works well with others and makes valued contributions to the outputs of others in order to assist the team or project to achieve the required outputs.
• Ethical – Adheres to procedures and protocol, including maintaining confidentiality in passwords, logging on and off procedures, and adherence to Goodwill’s values.
• Attention to detail – Attends to details and pursues quality in accomplishing tasks, including safety awareness.
• Time management – Manages one's own time and the time of others effectively.

Qualifications

• Hard to Very Hard physical work – Able to spend time in excess of 8 hours sitting, standing, walking, stooping, kneeling, and crouching. Uses hands to grasp, carry, feel, or touch products and machinery. Has the ability to move and lift up to 50 pounds. Can manage frequent exposure to moderate noise and temperature variations.
• Visual acuity – Has close, distance, peripheral, color vision abilities, depth perception, and is able to adjust focus.

Skills

• Computer and relevant software knowledge – Familiarity with computers and relevant software including basic computer and Internet navigation skills.

Benefits

• Competitive package of benefits including: Corporate wellness program, health coaching, wellness discounts, discount programs for phone carriers, 20% discount off Goodwill retail stores, financial education programs, and daily pay options available.

Pay

$15/hr

Schedule

Part-Time