Part-Time Office Assistant

Location: Spokane Health Science Building (Downtown Spokane). Anticipated start date: August 10, 2026. Term appointment: no more than 950 hours in a 12-month period; may be renewed.

About the role

Eastern Washington University in Downtown Spokane is seeking a Part-Time Office Assistant to provide front-office coverage in the Dental Hygiene Clinic. You will greet patients, answer phones and emails, coordinate appointments, and maintain strict confidentiality while working with students, staff, and clinic visitors. Additional duties include computer work, office assistance, errands, and cash-handling.

About Eastern Washington University

Eastern Washington University is a regional, comprehensive public university enrolling over 10,000 students. As the region's polytechnic institution, EWU is recognized for hands-on learning that leads to in-demand careers. The main campus is in Cheney, with additional programs in downtown Spokane at the Catalyst building, the SIERR building (a hub for health-sciences research and development), and the Riverpoint campus shared with Washington State University. EWU offers over 100 bachelor's and master's degrees, plus applied doctorates in physical therapy and educational leadership, serving students from diverse socioeconomic and cultural backgrounds.

Tribal Land Acknowledgement

Eastern Washington University acknowledges the land of the Spokane Tribe and other tribes that historically shared the land for fishing and trading. The Spokane Tribe, Coeur d'Alene Tribe, Confederated Tribes of the Colville Reservation, the Kalispel Tribe, and the Nez Perce Tribe are integral to the cultural heritage of the region. EWU is committed to honoring tribal sovereignty, government-to-government relationships, and supporting the Native American community.

Responsibilities

• Understand and meet FERPA and HIPAA requirements for student and patient confidentiality.
• Use Microsoft Office Suite, Google suite, and patient electronic health record (EHR) software (Ascend Academic).
• Provide general reception services: greet guests, answer phones, and respond to in-person and electronic inquiries.
• Make photocopies, scan, file, and sort documents; process paperwork and card requests.
• Compose documents and perform data entry.
• Support mail pickup and delivery.
• Schedule patient appointments.
• Assist with general errands, events, and office communications.
• Handle payments and other cash-handling duties as needed.
• Perform other related duties as assigned.

Requirements

• High School Diploma or GED.
• Two years of progressively responsible administrative or office support experience, or equivalent.
• Demonstrated ability to work respectfully and effectively with individuals from diverse backgrounds, experiences, and perspectives.
• Ability to manage multiple tasks, maintain attention to detail, and meet deadlines.
• Clear and professional oral and written communication skills.
• Ability to work independently with minimal supervision and collaboratively as part of a team.
• Proficiency with standard office software and technology, including Microsoft Office Suite and Google suite.
• Successful completion of a background check prior to employment.
• Compliance with EWU Immunization Policy 602-02; proof of immunity or vaccination to MMR required before starting work.

Preferred Qualifications

• Associate's or Bachelor's degree, or equivalent experience, preferably in a dental office.
• Familiarity with higher-education administrative systems, policies, or business practices.

Pay

$20 to $25 per hour based on experience.

Benefits

PEBB benefits may become available after 6 months of employment.

Schedule

19 hours per week; schedule will be provided by the manager. Position follows the semester system.