Part-Time Member Service Representative/Teller- Louisville, KY

About the role

Reporting to the Assistant Branch Manager, this part-time, non-exempt hourly role assists members with their financial transactions, involving paying and receiving cash and other negotiable instruments. The Member Service Representative/Teller offers financial solutions to member concerns and uses problem solving to meet members’ needs. You will connect members with the correct channel of services, including member development officers and back-office services.

Responsibilities

• Receive and process member financial transactions, including deposits, withdrawals, and loan payments.
• Sell money orders and traveler’s checks to members; transfer amounts from member accounts as directed.
• Cash checks and pay money from savings and checking accounts upon verification of signatures and/or member identification.
• Inspect all checks, bonds, money orders, etc., to determine their negotiability.
• Perform miscellaneous tasks including typing, filing, computer input, and answering the telephone.
• Welcome members and provide routine information concerning services; connect members with Banking or Loan Officers for further assistance.
• Balance cash drawer and perform daily transactions.
• Practice confidentiality in employee matters and credit union operations.
• Cooperate and work as a team with coworkers, maintain a neat work area, and perform other duties as assigned by supervisors.

Requirements

• High school education or GED required.
• 1–12 months of similar or related experience.