Part-Time Leasing Specialist
RHO Residential · Malden, MA · 1 mo ago
On-siteManagement$26/hrFull-time
About the Company
RHO Residential is a premier property management company specializing in Class‑A luxury apartment communities, primarily in the New Jersey market. Services include leasing, marketing, financial management, maintenance operations, and resident relations, with a people‑first approach that fosters meaningful connections with residents and property owners.
About the Role
The Part‑Time Leasing Specialist acts as the property’s sales representative and provides front‑line customer service, greeting prospects, presenting community amenities, and securing lease agreements from qualified prospects. The role is service‑oriented, aiming to make prospects and residents feel welcome and comfortable.
Pay
Compensation: $26.00 per hour.
Requirements
- Education: High school diploma or equivalent; ability to read and write English fluently and perform basic to intermediate mathematical functions.
- Experience: No prior work or property management experience required.
- Skills: Professional image; strong organizational, verbal, and customer‑service skills; assertiveness; ability to close a sale; ability to accurately perform basic to intermediate mathematical functions; ability to quickly make people feel comfortable.
- Licenses: Valid driver’s license and current automobile insurance; real‑estate license when required by the state; NALP designation desired.
Responsibilities
- Lease apartments and aggressively sell the property’s products and services.
- Develop, refine, and implement excellent telephone and personal sales skills; respond to site‑visit or telephone inquiries, conduct site tours, and close sales.
- Work to optimize occupancy limits while maximizing an effective lease renewal program.
- Conduct site tours, transporting prospects around the property, amenities, model and available apartments.
- Collaborate with property management staff to develop and implement sales and marketing strategies, including corporate outreach.
- Increase property traffic, maintain closing ratios, and achieve or exceed budgeted occupancy percentages.
- Maintain thorough product knowledge of the assigned property and major competition through site visits and telephone surveys.
- Prepare all lease‑related paperwork accurately and timely; communicate and explain lease documents to new and existing residents; ensure documents are completed prior to move‑in.
- Follow established policies for applicant qualifications, screening, and acceptance.
- Assist with day‑to‑day operations of the apartment community; coordinate with Director of Operations, Leasing, or Maintenance to ensure apartments are ready for move‑in and maintained satisfactorily.
- Assume senior management responsibilities on‑site when schedule requires.
- Maintain company customer‑service standards; respond to resident requests, resolve problems and complaints, and follow through to ensure resolution.
- Maintain prospect, traffic, and leasing data; perform computer data entry as needed.
- Assist with monthly closing as required.
- Deliver resident gifts, inspect units on move‑in day, and help plan and host resident parties and functions.
- Follow the property lease renewal program and maximize resident renewals.
- Participate in company training classes and meetings as required.
Benefits
- Medical, dental, and vision insurance
- Flexible Spending Account (FSA)
- Company‑paid life insurance
- Supplemental insurance programs
- 401(k) with discretionary match