Jobs · Management · Texas

Part-Time Leasing Specialist

Balfour Beatty Communities · Richardson, TX · 1 mo ago
ManagementPart-time
We need to output HTML fragment with sections: About the role (but we have "About The Role" heading), Responsibilities (the "What You'll Be Doing" part), Requirements/Qualifications/Skills (the "Who We're Looking For" part), Benefits (the "Our Benefits:" list). Also maybe "Who We Are" is not a required heading; we can include as a paragraph maybe but not as heading unless it's a section heading like "About the company"? The instructions: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. Thus we need sections: About the role (maybe "About The Role" heading), Responsibilities (the "What You'll Be Doing" content), Requirements (maybe combine Requirements, Qualifications, Skills into one section? The instruction says we can use those headings if content exists. We have "Who We're Looking For" which includes education, experience, skills. Could split into Requirements (education/experience) and Skills (computer skills, customer service, etc). But we can also combine into one "Requirements" section with bullet list. However they said prefer a few substantive sections over many thin ones. So maybe we have three sections: About the role, Responsibilities, Requirements (including qualifications and skills), Benefits. We must not include Pay or Schedule as they are not mentioned. We need to preserve all substantive information. Let's extract: Who We Are: paragraph about mission, culture, caring. This is substantive. Should we include as a section? Not in the list of headings but we could include as a

    before sections. The instruction: Use

    for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It doesn't forbid other headings, but says use

    for section headings (e.g. those). Likely we should only use those headings for those sections. The "Who We Are" could be a

    without heading. That's fine. Our Benefits: list includes: - Discretionary bonuses - Medical and Dental Insurance 1st of the month following employment - Health, Flexible Spending and Dependent Care Accounts - Company paid life insurance - 401K plan with employer matching - Robust PTO to include, sick, floating holidays, vacation, and personal days - 2 Volunteer Days per year - Company paid short-term and long- term disability, parental leave. - And more! We need to keep all. The "And more!" is vague but it's part of the list; we can keep as a bullet. About The Role: paragraph: "The Leasing Specialist provides marketing, sales, and customer service support to prospective residents. The position is also involved in the planning and executing of a community marketing plan." What You'll Be Doing: a long list of duties. We need to convert each sentence into bullet points? The instruction: Use

    • for any list of duties/requirements/benefits. So we should make a
        with each duty as
      • . We need to preserve all substantive information; we can split by sentences. Let's list duties: - Provides strong sales focus on each prospective and current customer. - Must be enthusiastic and efficient in coordinating the entire leasing process. - Must meet and greet every customer via phone, email and personally interact with enthusiasm. - Responsible for managing leads from applicable software platform (Yardi) as well as follow-up in a consistent manner with all prospects. - Screens and approves qualified applicants in accordance with Company policies and Fair Housing regulations and local laws. - Must compile and organize all paperwork including entering applications into property management software system, preparing Lease, all associated addendum and move-in package. - Be knowledgeable of product in the community to fit the prospective customer’s needs, providing description of community amenities. - Be confident in asking each qualified customer to become part of our community. - Open and close all models daily, mini-models and “show units. - Conducts pre-showing inspections to ensure all units are rent ready for the day and performs freshen up cleaning as needed. - Assist with creating marketing plan/strategy for the assigned community. - Marketing done both internally and externally to attract new occupants. - Network marketing, outreach marketing and internal marketing required to keep a minimum of 95% occupancy. - Updating all marketing material through ILS and Websites and BBC Marketing Department. - Create all content for social media and communication on platforms to engage consumers and narrate the lifestyle and experience of living at the community through photography, videography and the written word. - Assists with maintaining a positive resident experience from initial contact through residency to move-out. - Monitor Customer Service Scores - Attends, participates, and assists with LifeWorks events. - Provides new residents a smooth transition to their new community. - Clearly explain the leasing and move-in process with each prospect, so they know exactly what to expect and to ease their stress of the move-in. - Monitors and maintains availability of units and contacts residents when units become available in accordance with policies and procedures - Answers phones promptly and courteously as well as assist current residents with their needs and follows up to ensure work orders completed by the maintenance staff meet the resident’s satisfaction swiftly and accurately, if applicable. - On Call as needed to cover for 24/7 coverage We need to ensure no duplication. Some sentences may be fragments; keep as is. Now Who We're Looking For: - High School diploma or GED required - Associate degree in a business-related field or communications preferred - Minimum of 1 year of experience in customer service atmosphere - Preference will be given to candidates who have leasing experience - Solid Computer skills including Microsoft Office Experience and Entrata Experience preferred. - Solid Customer Service - Solid Oral and Written Communication Skills - Ability to multitask. - Must have an active and valid driver’s license Also there is a paragraph about Balfour Beatty Communities being part of Balfour Beatty Investments and Balfour Beatty, plc... That's extra info about the company; could be included in Who We Are paragraph or as a separate paragraph. It's substantive; we can add after Who We Are. We need to avoid boilerplate like EEO etc. Not present. Now produce HTML: We'll start with a

        for Who We Are paragraph(s). Then

        About the Role

        ...

        . Then

        Responsibilities

          ...
        . Then

        Requirements

          ...
        . Then

        Benefits

          ...
        . We could also include a

        Qualifications

        but we combined. The instruction says we can use those headings if content exists. We have content for Requirements (education/experience) and Skills (computer, customer service, etc). Could split into two sections: Requirements and Skills. But they said prefer a few substantive sections over many thin ones. Splitting may create thin sections. However we have enough content for each: Requirements (education/experience) maybe 4 bullets; Skills (computer skills, customer service, oral/written communication, multitask, driver's license) maybe 5 bullets. Could be okay. But we need to decide. Given the instruction: "Prefer a few substantive sections over many thin ones." So maybe better to have one Requirements section that includes both education/experience and skills. That's substantive enough. Thus we will have:

        About the Role

        The Leasing Specialist provides marketing, sales, and customer service support to prospective residents. The position is also involved in the planning and executing of a community marketing plan.

        Responsibilities

        • Provides strong sales focus on each prospective and current customer.
        • Must be enthusiastic and efficient in coordinating the entire leasing process.
        • Must meet and greet every customer via phone, email and personally interact with enthusiasm.
        • Responsible for managing leads from applicable software platform (Yardi) as well as follow-up in a consistent manner with all prospects.
        • Screens and approves qualified applicants in accordance with Company policies and Fair Housing regulations and local laws.
        • Must compile and organize all paperwork including entering applications into property management software system, preparing Lease, all associated addendum and move-in package.
        • Be knowledgeable of product in the community to fit the prospective customer’s needs, providing description of community amenities.
        • Be confident in asking each qualified customer to become part of our community.
        • Open and close all models daily, mini-models and “show units.
        • Conducts pre-showing inspections to ensure all units are rent ready for the day and performs freshen up cleaning as needed.
        • Assist with creating marketing plan/strategy for the assigned community.
        • Marketing done both internally and externally to attract new occupants.
        • Network marketing, outreach marketing and internal marketing required to keep a minimum of 95% occupancy.
        • Updating all marketing material through ILS and Websites and BBC Marketing Department.
        • Create all content for social media and communication on platforms to engage consumers and narrate the lifestyle and experience of living at the community through photography, videography and the written word.
        • Assists with maintaining a positive resident experience from initial contact through residency to move-out.
        • Monitor Customer Service Scores
        • Attends, participates, and assists with LifeWorks events.
        • Provides new residents a smooth transition to their new community.
        • Clearly explain the leasing and move-in process with each prospect, so they know exactly what to expect and to ease their stress of the move-in.
        • Monitors and maintains availability of units and contacts residents when units become available in accordance with policies and procedures
        • Answers phones promptly and courteously as well as assist current residents with their needs and follows up to ensure work orders completed by the maintenance staff meet the resident’s satisfaction swiftly and accurately, if applicable.
        • On Call as needed to cover for 24/7 coverage

        Requirements

        • High School diploma or GED required
        • Associate degree in a business-related field or communications preferred
        • Minimum of 1 year of experience in customer service atmosphere
        • Preference will be given to candidates who have leasing experience
        • Solid Computer skills including Microsoft Office Experience and Entrata Experience preferred.
        • Solid Customer Service
        • Solid Oral and Written Communication Skills
        • Ability to multitask.
        • Must have an active and valid driver’s license

        Benefits

        • Discretionary bonuses
        • Medical and Dental Insurance 1st of the month following employment
        • Health, Flexible S

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