Part- Time Leasing Consultant

About the role

The Part-Time Leasing Consultant is responsible for providing excellent service to all residents, prospects, and visitors to the community. They handle day-to-day issues with current residents, conduct outside marketing, and manage lease renewals.

Primary Duties & Responsibilities

• Provide excellent service to all residents, prospects, and visitors to the community.
• Effectively lease apartments in accordance with occupancy goals.
• Follow Fair Housing Standards in all dealings with prospects and residents.
• Conduct outside marketing under the direction of the Assistant Manager and the Community Manager.
• Conduct the application review for each lease including credit and income verifications and background checks.
• Complete lease paperwork and files for each resident to include the lease, all addendums and other proper documentation and signatures.
• Ensure the condition of leased apartments prior to move-in, including a final inspection.
• Follow up with residents throughout their lease terms, promote the annual renewal campaign for the community, manage lease renewals and complete lease documents.
• Complete all tasks necessary to successfully operate the leasing office.

Specific Responsibilities

• Daily/Weekly: Perform a daily “marketing” inspection, answer all phone calls, emails, and voicemails, inspect bootlegs, banners, and brochures, vacuum and clean clubroom, prepare refreshments, greet prospects, show apartments, review applications, enter prospect information, complete lease files, work orders, renewals, archive inactive leads, conduct outside marketing, audit lease files and Entrata data, stay updated with competitor rental rates, features, and specials.
• Monthly/On-Going: Archive inactive Leads, conduct outside marketing, audit lease files and Entrata data, stay updated with competitor rental rates, features, and specials.

Qualifications

• Professional and enthusiastic demeanor resulting from sales, leasing, marketing, and customer service experience.
• Able to demonstrate a positive attitude and to enthusiastically and effectively communicate the benefits of the apartment community to prospective students, their parents, and University personnel.
• Excellent customer service, sales, and negotiation skills.
• Good communication and listening skills.
• Able to speak effectively before groups of customers or employees of organization.
• Able to read and understand lease documents.
• Able to be an effective team player and interact well with others.
• Organized and detail oriented.
• Patient, even-tempered and works well under pressure.
• Able to read and interpret documents such as safety rules, legal correspondence, and procedure manuals.
• Able to write routine reports and correspondence.
• Able to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Able to compute rate, ratio, percentage, discounts, and pro-rations.
• Able to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.
• Effective time management skills.
• Able to maintain confidentiality.
• Able to follow directions from a supervisor.
• Able to understand and follow posted work rules and procedures.
• Able to accept constructive criticism.
• Able to work weekends or overtime as job requires.

Education and Experience Requirements

• Bachelor’s Degree preferred; or High School diploma or General Education Degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Other and/or Preferred Education/Experience

• Knowledgeable in Microsoft Word and Excel.
• Knowledge in Entrata preferred.

Certificates, Licenses, Registrations

• None

Job Performance and Success Factor Requirements

• Cooperation, Influence, Teamwork & Business Relationships – 25%
• Decision Making/Initiative – 25%
• Job Knowledge and/or Job Specific Skills – 25%
• Professional/Technical/Communication Skills – 25%

Working Environment and Physical Demands

• X Office environment
• _ Mechanical facility
• _ Changing weather conditions
• _ Toxic or caustic chemicals
• _ Odors or fumes
• _ Electrical current
• _ Loud machine/Equipment noise
• _ Above ground level
• _ Confining spaces

Physical Demands

Over 2/3 Time Between 1/3 and 2/3 Under 1/3 X X X X X X X X X

Supervisory Responsibility

• No