Part Time IT Support Technician

Our Client, a premier private school in the Stamford, Connecticut area, is seeking a Part-Time IT Support Technician to provide essential morning help desk coverage.

About the Role

This entry-level professional delivers immediate technical relief directly to students and teachers within a campus-wide Mac environment. The primary focus is resolving access issues to keep the academic day running smoothly without classroom disruption.

Schedule

Monday through Friday, 8:00 AM to 1:00 PM.

Responsibilities

• Deliver direct, face-to-face login assistance to students and teachers facing credential errors, password lockouts, or network connection failures.
• Diagnose and resolve daily technical friction across a varied fleet of hardware, including school-issued Chromebooks, MacBooks, and standard laptops.
• Manage the high-volume morning walk-up window to ensure faculty and students can access digital classrooms, testing software, and internal educational portals without delays.

Requirements

• Prior professional IT help desk or school-based technical support experience.
• Deep familiarity with the macOS ecosystem, ChromeOS navigation, and Google Workspace user management.
• Exceptional patience, adaptive empathy, and crystal-clear communication when guiding users of all ages and technical skill levels through troubleshooting steps.

Benefits

Eligible employees receive competitive pay and access to a range of benefits and support programs, including:

• Medical, dental, vision, and prescription coverage.
• Short-term disability and 401(k).
• Employee assistance, childcare assistance, and discounts.
• Paid holidays and longevity bonuses.

Depending on the benefit, cost may be paid by the Company, the employee, or shared between both.