IT Support Technician - Part-Time

Posimech is a High-Mix/Low-Volume Precision Machine Shop with over 45 years of continuous operation. We are a top-performing supplier supporting major military aircraft platforms, ground-support systems, Boeing, Airbus, and emerging SpaceX-related programs. We are working towards CMMC and advancing our Cybersecurity systems.

About the role

As the IT Support Technician you serve as the primary on-site support resource to keep our software up-to-date, our server and network secure, and all our computers and computer-supported equipment running. This role requires a mix of technical experience, problem-solving skills, and good communication skills. This is a part-time position—20 to 30 hours per week. Full-time may be considered for the right candidate.

Responsibilities

• Respond to IT support requests from staff, providing technical support and training as needed.
• Troubleshoot and resolve technical issues related to computer systems, hardware, and software.
• Maintain a log of all issues and related resolutions.
• Install, configure, and update hardware and software systems.
• Configure user accounts, password resets, and set up new computers as necessary.
• Participate in IT projects, working with management and outside support as necessary to achieve goals.
• Identify recurring issues and opportunities for improvement.
• Follow all company cybersecurity, ITAR, CUI, and data protection policies.
• Set up/maintain firewalls, run data backups, and protect company files from security threats.
• Must be willing and able to work rare evenings or weekends as needed.
• Ability to prioritize multiple tasks and adapt to changing priorities.

Requirements

• Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred.
• One to three years of relevant IT support, desktop support, or help desk experience.
• Experience working in ITAR, CMMC, CUI, NIST 800-171, or other regulated environments preferred.
• Hands-on experience with Database Management, Microsoft Office, Windows computers, hardware, software, and basic networking.
• Good judgment, organization, documentation, and follow-through.
• Cybersecurity and CAD skills a plus.
• Effective communication skills, including verbal, written, and active listening.
• U.S. Person status (U.S. Citizen or Permanent Resident) is required due to defense/ITAR regulations.

Benefits

• Medical, Dental, and Vision Insurance
• SIMPLE IRA Plan with company match
• Paid time off (PTO) and paid holidays
• Continuous training and career advancement opportunities

Schedule

20 to 30 hours per week. Rare evenings or weekends as needed.