Part-Time Client Service Associate/Teller (20 Hours) - Mesa (AZ)

About the role

National Bank of Arizona is looking for a seasoned Part-Time Client Service Associate (Teller) – 20 Hours to join Arizona's #1 Community Bank in our Mesa Main branch. If you are passionate about being part of a community, being a team player, and helping others reach their financial goals, then we are interested in speaking with you!

Responsibilities

• Accurately process debit and credit transactions in compliance with established policies and procedures, while maintaining an acceptable balancing record
• Identify and address clients' needs by providing a variety of services which may include opening new accounts, issuing counter checks, performing account maintenance, issuing/activating ATM cards, performing money transfers, ordering checks, receiving loan payments, etc.
• Resolve clients' problems either through direct personal action or referral to alternative branch or bank resources
• Identify and maximize cross-sell the banks' opportunities through exploring needs
• Other duties as assigned

Qualifications

• High School Diploma or equivalent
• Some cashiering, customer service, balancing or other related experience
• Basic knowledge of math, cashiering, balancing, debits, credits, bank products and/or banking
• Solid balancing and customer service skills
• Ability to cross-sell bank products based on client's needs
• Bilingual proficiency in English and Spanish languages is preferred

Schedule

• Monday – Friday: 10:00 A.M. – 2:00 P.M.; 20 hrs./wk.
• Must be able to work a flexible schedule within the hours listed above

Pay

$17.00 – $21.75 per hour, depending on experience.

Benefits

• Medical, Dental and Vision Insurance – START DAY ONE!
• Life and Disability Insurance, Paid Parental Leave and Adoption Assistance
• Health Savings (HSA), Flexible Spending (FSA) and dependent care accounts
• Paid Training, Paid Time Off (PTO) and 11 Paid Federal Holidays
• 401(k) plan with company match, Profit Sharing, competitive compensation in line with work experience
• Mental health benefits include coaching and therapy sessions
• Tuition Reimbursement for qualifying employees
• Employee Ambassador preferred banking products