Service Associate (Part Time Teller 20-24 Hours)

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Build customer loyalty and create customer advocates.
• Contribute to overall banking center operation by balancing cash, daily transactions, vault, and ATM.
• Understand and ensure compliance with regulations and reporting requirements.
• Follow information security policies and verification procedures to protect customer privacy.
• Assist with opening and/or closing the banking center.
• Actively participate in a high-performing sales environment by selling bank products, making customer referrals, and supporting sales goals.
• Stay knowledgeable about all bank products.
• Participate in daily/weekly meetings and coaching sessions.

Requirements

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Benefits

• Base pay plus bonuses.
• Paid Time Off.
• 401k with employer match.
• Education Reimbursement program.
• Additional benefits.

About Us

First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses, and other organizations. Our vision is to enhance the financial wellness of the diverse communities we serve. Our mission is to be the most responsive, knowledgeable, and high-performing financial organization for our clients, teammates, and shareholders.

We are a collection of dynamic colleagues with diverse experiences and perspectives who share a passion for positively impacting lives. We are genuinely committed to attracting and engaging teammates of diverse backgrounds and believe in the power of inclusion and belonging.