Service Associate (Part Time Teller 20-24 Hours)

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually build customer loyalty and foster customer advocates.
• Contribute to overall banking center operations by:
• Balancing cash, handling daily transactions, managing the vault, and operating ATMs.
• Understanding and ensuring compliance with regulations and reporting requirements.
• Following information security policies and verification procedures to protect customer privacy.
• Aid in opening and/or closing banking centers.
• Participate actively in a high-performing sales environment by:
• Selling bank products, making customer referrals, and other activities to support the goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Requirements

• High School Diploma or Equivalent.
• Three (3) months of sales, cash handling, or related experience.

Qualifications

• Knowledgeable about all bank products.

Skills

• Excellent customer service skills.
• Strong problem-solving abilities.
• Effective communication skills.
• Attention to detail.
• Ability to handle cash and manage transactions.

Benefits

• Paid Time Off.
• 401(k) with employer match.
• Education reimbursement program.

Pay

First Merchants offers a competitive base pay plus bonuses.

Schedule

The schedule for this position is not specified.

Benefits

• Paid Time Off.
• 401(k) with employer match.
• Education reimbursement program.

Company Information

To be successful in this position, we require the following:

• A High School Diploma or Equivalent.
• Three (3) months of sales, cash handling, or related experience.

To be considered for this role, please apply today!