Service Associate (Part Time Teller <20 Hours)

Responsibilities

• Provide excellent customer service by responding to customer requests for banking transactions.
• Answer customer inquiries and problems with solutions that meet the customer’s current needs.
• Continually build customer loyalty and foster customer advocates.
• Contribute to overall banking center operations by:
• Balancing cash, handling daily transactions, managing the vault, and managing ATMs.
• Understanding and ensuring compliance with regulations and reporting requirements.
• Following information security policies and verification procedures to protect customer privacy.
• Aid in opening and/or closing banking centers.
• Participate actively in a high-performing sales environment by:
• Selling bank products, making customer referrals, and supporting sales goals.
• Knowing about all bank products.
• Participating in daily/weekly meetings and coaching sessions.

Requirements

• High School Diploma or Equivalent.
• 3 months of sales, cash handling, or related experience.

Qualifications

• First Merchants offers a base pay plus bonuses.
• The company provides additional benefits.

Benefits

• A little about us: First Merchants is guided by a genuine philosophy of being a meaningful place to work and having a prosperous impact across all walks of life throughout the communities we serve, including consumers, businesses, and other organizations.
• We have a vision, mission, and team statement that reflect and reinforce our commitment to positive impacts on lives, attracting and engaging diverse teammates, and promoting inclusion and belonging.

Pay

First Merchants offers a base pay plus bonuses.

Schedule

Not specified.

Skills

• Excellent customer service skills.
• Strong problem-solving abilities.
• Effective communication skills.
• Knowledge of bank products and services.
• Ability to handle cash and manage transactions.
• Compliance with regulations and reporting requirements.
• Information security practices.

Benefits

• Base pay plus bonuses.
• Additional benefits not specified.