Part-time Bilingual Patient Coordinator

Overview

Franklin Dental and Braces - Dalton PT is seeking a bilingual Spanish-speaking Patient Coordinator to join their team. This position offers the opportunity to contribute to creating over a million smiles annually while providing high-quality dental care in a supportive environment.

Responsibilities

• Provide quality customer service to patients and parents at check-in and check-out
• Verify patient insurance eligibility and service limits
• Deliver quality and compassionate care to every patient
• Greet parents and patients when they enter or leave the office
• Ensure parents who are waiting are kept informed of the progress of their appointment or child
• Maintain a clean and tidy waiting area and front desk area
• Coordinate with Clinical Team Leader and Doctors to provide same-day care opportunities for patients
• Auxiliary with scheduling follow-up operatory and six-month recall appointments for patients
• Answer incoming calls and direct callers to the proper person, taking messages when necessary
• Auxiliary with confirming patients' appointments, rescheduling missed appointments, and calling patients needing treatment completion
• Ensure all patient records are re-filed at the end of the day
• Perform other duties as assigned

Qualifications

• Graduation from a senior high school or GED equivalent
• Office experience in a dentist's or physician's office, preferred
• Experience with children's dentistry, preferred

We Offer

• Competitive compensation
• Quarterly bonuses based on Office performance
• Comprehensive Benefits Package: Medical, Dental, Vision, 401K with match, flexible spending accounts, paid time off, company holidays and much more!