Jobs · Customer Service · Indiana

Part-Time Banquet Captain (Hospitality)

University of Notre Dame · Notre Dame, IN · 2 days ago
On-siteCustomer Service$19.5/hrPart-time

About the role

The University of Notre Dame is more than a workplace; it is a vibrant, mission-driven community where every employee is valued and supported. Rooted in a tradition of excellence and inspired by our Catholic character, Notre Dame is committed to fostering an environment of care that nurtures the whole person—mind, body, and spirit. Here, you will find a deep sense of belonging, a culture that prioritizes well-being, and the opportunity to grow your career while being a force for good in the world. Whether contributing to world-class research, shaping the student experience, or supporting the University’s mission in other ways, you will be part of a dedicated team working to make a meaningful impact on campus and beyond. At Notre Dame, your work matters, and so do you!

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for part-time Banquet Captains in Three Leaf Catering and The Morris Inn in our campus Hospitality department. The UOES division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations. The Banquet Captain will be responsible for delivering the highest level of customer service for event clients, campus partners, and university vendors to maintain a positive and professional working relationship.

Responsibilities

  • Ensures the smooth execution of food and beverage service throughout the event
  • Spend time in the office reviewing upcoming assigned events and BEO's
  • Touch base with the event specialist that planned the event to seek clarification and ask any questions
  • Ensure space is clean, and ready prior to vendor arrival and set up is executed flawlessly
  • Be in constant communication with client to ensure customer expectations are met and exceeded by providing the highest customer service possible.
  • Manage problems, navigate last-minute changes, and address issues that may arise.

Qualifications

  • MUST be available to work Friday, Saturday, and Sundays
  • Capable of managing people and time effectively
  • Excellent communication and listening skills
  • Ability to maintain a standing position for extended periods of time (up to 6 hours at a time)
  • Follow food safety procedures for handling, storing, and serving food products

Pay

Pay Rate: $19.50/hr + gratuity

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