Part-Time Attractions Attendant - Tour Ride - Hershey's Chocolate World $14

About the role

At The Hershey Company, our culture is rooted in purpose and inspired by Milton Hershey’s enduring vision that business should create opportunity for others. Through our commitment to corporate philanthropy, we create positive impact by supporting communities, helping children thrive, and operating as a business for good. This includes our deep and long‑standing partnership with Milton Hershey School, where we invest in education, workforce readiness, and hands‑on engagement to help students succeed beyond the classroom. Supported by strategic grantmaking, product donations, cross‑brand collaboration, and strong employee volunteerism, Hershey offers a place to work where making a difference—locally and globally—is part of how we do business every day.

Job Location: Hershey, PA. This is a part‑time position located in Hershey, Pennsylvania. Hours are primarily in the summer and the fall. The company will not provide relocation assistance or other employment benefits for this position.

Hershey’s Chocolate World is the most popular brand experience in the world. Nearly four million guests visit our location in Hershey, Pennsylvania every year. Our guests come to experience our attractions, enjoy dining in our food court, and shopping for souvenirs, treats, and gifts. Part of what makes our guests’ experience so amazing is the exceptional customer service our team provides. In fact, our mission is to create extraordinary impressions through our people. If you would like to be part of the Hershey’s Chocolate World team that brings our mission to life every day, keep reading to find a career that fits your interest and abilities.

Responsibilities

• Greet and welcome guests.
• Assist with entry and exit of the tour ride cars.
• Ensure guests’ safety by providing physical support while on the continuously moving turntable of Hershey’s Chocolate Tour.
• Help with entry and exit of families of guests in wheelchairs.
• Provide exceptional customer service: be approachable, courteous, knowledgeable about products, able to clearly communicate with guests, assist with questions, and provide general information with a high level of professionalism.
• Rotate throughout various areas and be scheduled at different locations on the Tour Ride: main entrance of the ride, on the turntable assisting guests on and off the ride, or on the exit ramp handing out samples.
• Demonstrate the Customer Service Pledge.
• Be approachable, showing that guests are the priority.
• Initiate contact with guests by being courteous and greeting them with a smile.
• Listen to guests and provide for their needs.
• Provide a genuine Thank You to every guest.