Part Sales Specialist - Atkinson

Position Summary

The Parts Sales Specialist is a key role at the counter of our parts department. Key responsibilities include driving and meeting counterparts' sales goals, providing excellent customer service, and resolving customer problems.

Customer Focused

• Uncover each customer's needs and provide them with the necessary parts and/or service required to resolve it.

Self Starter

• Excited to take on and solve problems as they arrive.

Technical

• Experience with equipment or automobile parts or the ability to learn as you go.
• Can easily navigate websites, online lookup tools, email, texting, and phone systems.

Teammate

• Foster strong relationships with customers and within the parts department to push yourself and your teammates along the way to meet and exceed goals.

Move Fast

• Learn bin locations and warehouse placements of items to efficiently serve customers at the counter and over the phone.

Spread Awareness

• Communicate delays, solutions, order confirmations or other key information to help the Service and Sales departments problem solve.

Manage Showroom and Warehouse Appearance

• Keep shelves organized, stock parts, maintain a clean workspace, and assist in any other tasks that keep these areas free of clutter and looking sharp.

Customer Expert

• Get to know your customers and their fleets.

Enjoyable Atmosphere

• Work in a fast-paced, productive workplace where the team is focused on putting the customer first.

Continuous Learning

• Encouraged to look for personal & professional development opportunities.

Customer Commitment

• Customer-focused approach to providing industry-leading customer experiences tailored to each individual's needs.

Benefits

• Medical & Supplemental Insurance
• Uniform Allowance
• Employee Discounts
• Employee Incentive Programs
• 401(k) with Employer Matching
• PTO and Paid Holidays