Parking Operations Supervisor 18001

About the role

The Parking Operations Supervisor will provide support and assistance to the leadership and operational oversight of a city's parking accounts. This position will be responsible for identifying revenue-generating locations, maintaining client relationships, and assisting in the management of full-time and part-time employees. Assist with the daily operations of the parking system, including monitoring lots, dispatching team members, and assisting customers. Possibly oversee a small team of direct reports.

Responsibilities

• Identify revenue-generating locations
• Maintain client relationships
• Assist in the management of full-time and part-time employees
• Monitor lots, dispatch team members, and assist customers
• Possibly oversee a small team of direct reports
• Contribute to the planning, development, and administration of off-street parking facilities and programs
• Participate in long-range planning activities for public parking facilities and parking areas
• Recommend and implement policies and procedures to improve service delivery
• Select, assign, monitor, and evaluate staff engaged in operations
• Monitor expenditures and communicate budget variances to leadership
• Promote safety by adhering to policies and procedures and maintaining audit controls within the unit

Requirements

• High school education and 5 years relevant experience

Qualifications

Ability to function independently as well as work well with others. Excellent verbal/written and presentation skills. Exceptional customer service abilities. Experience with Microsoft Word and Excel. Analytical and problem-solving skills. Demonstrative ability to supervise and properly manage staff. Proactive and independent with the ability to take initiative.

Skills

• Ability to function independently as well as work well with others
• Excellent verbal/written and presentation skills
• Exceptional customer service abilities
• Experience with Microsoft Word and Excel
• Analytical and problem-solving skills
• Demonstrative ability to supervise and properly manage staff
• Proactive and independent with the ability to take initiative

Benefits

• 18 days of Recharging your Battery (PTO)
• Paid Parental Leave
• Volunteer Time Off (VTO)
• Paid holidays
• Bereavement
• Medical, Dental, Vision
• Flexible and health spending accounts
• Short term disability
• Critical illness and accident benefits
• Life insurance
• Tuition reimbursement

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.