Parking Supervisor

About the role

We are seeking a supervisor to manage one of our working shifts. The primary duties include providing and demonstrating task instructions, keeping attendance, and measuring key performance indicators. Records and reports must be kept and produced for reviewing team performance.

Responsibilities

• Provide and demonstrate task instructions
• Keep attendance
• Measure key performance indicators
• Keep records and produce reports for team performance reviews
• Manage direct reports
• Ensure adherence to company policies and procedures
• Handle customer inquiries and complaints
• Oversee daily operations
• Create and manage employee schedules
• Maintain a safe and secure work environment
• Ensure compliance with operational needs and schedules
• Provide excellent customer service
• Greet customers and inform them where to park
• Assist with checkout process if needed
• Be flexible for operation needs and schedule

Requirements

• High school diploma or equivalent
• One to two years of experience preferred
• Must be able to calculate and perform basic arithmetic functions
• Must have excellent verbal communication skills and basic computer skills
• Must be able to work in a team environment
• Valid driver's license required

Qualifications

• Strong computer skills and proficiency with Microsoft Office programs
• Ability to handle account billing and customer account management
• Willingness to learn and manage key fob creation and access control systems
• Supervise parking attendants and oversee daily operations
• Make sure employees that report to you meet performance expectations
• Give instructions or orders to subordinate employees
• Ensure that the work environment is safe, secure, and healthy
• Able to approve work hours and meet deadlines

Skills

• Excellent communication skills
• Passion for excellence

Benefits

• Full-time: Comprehensive benefits package including medical, dental, vision, and 401(k) savings plan, professional development, growth opportunities, and an employee referral program with a $400 bonus.
• Part-time: Paid holidays, vacation, and sick time, professional development, growth opportunities, and an employee referral program with a $400 bonus.

Pay

• Full-time: $40.00/hr
• Part-time: $25.00/hr

Schedule

• Shift flexibility

Contact Information

Location: Wilshire West Medical Tower at 11645 Wilshire Blvd.
Contact number: (213) 223-7030