Parking Attendant

About the role

The Parking Attendant supports event parking operations, directs vehicles, assists guests, and ensures a safe and efficient traffic flow in the arena parking lots. This role plays a crucial part in the guest experience by providing directions, answering questions, and enforcing safety guidelines.

Responsibilities

• Direct and manage vehicle traffic entering and exiting parking areas to ensure safe and efficient flow during events.
• Assist guests with parking passes, lot access, and general parking directions.
• Provide directions to arena entrances, accessible parking areas, rideshare locations, and designated parking sections.
• Support parking operations before, during, and after events.
• Monitor parking areas for safety concerns, unauthorized activity, or operational issues and report concerns to the Security Manager.
• Set up and remove parking cones, barricades, signage, and designated parking areas as directed.
• Provide friendly and professional customer service by assisting guests and answering questions.
• Communicate effectively with security staff, operations staff, and event personnel to support overall event safety and operations.
• Follow all arena policies, safety procedures, and security guidelines.
• Absorb and maintain cleanliness and organization within the parking areas and surrounding grounds.
• Perform other duties as assigned.

Qualifications

• Must be 18 years or older.
• High school diploma or GED preferred.
• Customer service experience preferred.
• Experience working in event venues, security, parking operations, or guest services is a plus.
• Strong communication and customer service skills.
• Ability to remain calm and professional in a fast-paced event environment.
• Ability to follow written and verbal instructions.
• Friendly, dependable, and able to work well as part of a team.
• Ability to adapt to changing situations and event needs.
• Comfortable interacting with guests, coworkers, and security staff.