Park Area Ambassador

About the Role

Busch Gardens is a place of thrills, fun, and positive, lasting memories. As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable, and driven to deliver exceptional guest service, this is the place for you!

Compensation

Rate: $14 per hour

Responsibilities

• Maintain cleanliness of restroom/park areas
• Operate and maintain blow packs, pressure washers, vacuums, fire hoses, etc.
• Stock restroom supplies
• Maintain/organize storage closet
• Notify leadership of any supplies needed
• Report any concerns or repair needs in restroom facilities
• Sweep debris from pathways while scanning landscape for trash
• Maintain hand washing stations
• Change trash bags
• Ensure safe and efficient line speed and crowd flow through stadiums
• Interact with guests and answer guest questions
• Complete opening and closing procedures
• Direct guests to attractions
• Assist with park emergencies, including inclement weather
• Perform other duties as assigned

Requirements

• At least 18 years old
• Must be able to work indoors/outdoors in all weather conditions
• Ability to stand and walk for entire shift
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal, and multi-tasking skills
• Ability to pass all necessary training
• Ability to remain calm, troubleshoot, and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Scheduling flexibility

Preferred Qualifications

• Valid state driver’s license
• Bilingual skills highly desirable

Benefits

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways

Ambassadors will enjoy a fun, fast-paced environment, and great teammates.