Park Area Ambassador (Events)

What you get to do

• Support the execution of all in-park entertainment offerings, including concerts, parades, and special events, as part of the Operations team
• Play a vital role in delivering seasonal consumer events (festivals, holiday celebrations, and limited-time offerings), ensuring operational excellence and a high-quality guest experience
• Assist with park buyouts and exclusive private events, helping deliver a seamless and elevated experience for clients and guests
• Work closely with Operations leadership and cross-functional teams to ensure events run safely, efficiently, and on schedule
• Provide clear, friendly, and accurate information to guests regarding event details, locations, and park offerings
• Help manage event flow, including crowd control, access points, and seating areas to maintain safety and efficiency
• Maintain strong awareness of event timelines and operational needs to support successful execution
• Deliver exceptional guest service by anticipating needs, resolving concerns, and creating memorable experiences
• Maintain cleanliness, organization, and presentation standards across all event and guest-facing areas
• Represent the park with professionalism, energy, and a strong commitment to quality in every interaction
• Perform additional operational duties as assigned to support overall park and event success

What it takes to succeed

• Must be at least 18 years old
• Strong team player
• Commitment to exceptional guest service
• Strong communication, interpersonal and multi-tasking skills
• Ability to pass all necessary training
• Ability to remain calm, troubleshoot and make quick decisions in stressful situations
• Ability to thrive in a fast-paced environment
• Ability to stand and walk for entire shift
• Ability to climb on ladders, stadium steps, and uneven surfaces
• Ability to lift up to 50 lbs. and push/pull up to 300 lbs. on a cart with assistance
• Ability to train on and properly use protective gear
• Comfortable working around water and animals
• Must be able to work indoors/outdoors in all weather conditions
• Scheduling flexibility
• Valid state driver's license preferred
• Bilingual skills highly desirable

Perks of the position

• FREE park admission
• Discounts on park admission tickets and passes for family and friends
• Park discounts on food, merchandise, etc.
• Scholarship opportunities
• Exclusive employee events and giveaways