Paralegal I/II, CAF
Position Overview
As a Paralegal I/II, Finance Legal, you will play a critical role in supporting CarMax Auto Finance (CAF) as part of the Credit Services Legal Team. This position focuses on consumer credit compliance, dispute resolution, and regulatory affairs, ensuring CarMax operates with integrity and transparency. You will assist attorneys with compliance management, legislative monitoring, research, and contract administration, while serving as a trusted liaison between internal teams and external agencies.
Why CarMax?
At CarMax, we are the nation’s largest retailer of used cars with stores from coast to coast, and we are still growing. We’re rethinking the way people buy cars – and it’s our associates that help us do just that. We believe work should feel meaningful and rewarding, with opportunities to make an impact every day. This is where innovation meets passion – be inspired and supported to take us to the future.
Team Overview
The Credit Services Legal Team partners closely with CarMax Auto Finance to ensure compliance with consumer credit regulations and support business operations. As a Paralegal, you will collaborate with attorneys and internal departments to manage legal processes, monitor legislation, and provide accurate, timely research and documentation. This team values precision, collaboration, and proactive problem-solving.
Role Responsibilities
- Support compliance management activities, ensuring adherence to consumer credit regulations.
- Manage dispute filings, working directly with customers and regulatory agencies under attorney guidance.
- Monitor and analyze pending legislation, prepare monthly tracking reports, and identify business impacts.
- Conduct legal and factual research, compile findings, and document conclusions for attorney review.
- Communicate routine legal information to internal stakeholders as directed by attorneys.
- Serve as liaison with internal teams and external agencies, coordinating litigation management and regulatory filings.
- Aid in drafting legal documents and maintaining vendor or contract records as directed.
Required Qualifications
- High school diploma.
- Proficiency in MS Word and Excel with basic to moderate computer skills.
- Strong written and verbal communication skills.
- Excellent research, analytical, and reasoning abilities.
- Ability to work with confidential information and maintain ethical standards.
- Detail-oriented and self-motivated with proven ability to meet deadlines.
- Ability to work independently with minimal supervision.
Preferred Qualifications
- College degree and paralegal certificate.
About CarMax
At CarMax, we revolutionized the used car buying experience over 30 years ago by introducing transparency and integrity into the process. Our commitment to customer experience, innovation, and community has made us the nation’s largest used car retailer. With over 250 store locations and over 30,000 associates, we are proud to have been recognized as one of the Fortune 100 Best Companies to Work For® and are committed to helping our communities thrive.
CarMax Benefits
- Associates that are considered full-time hourly or commission/incentive eligible: To earn up to 48 hours of sick time per year accrued on a per pay period basis and between 80 hours and 200 hours per year of vacation time after a 90 day waiting period depending on years of continuous service with the Company.
- For 8 hours of pay for each of a total of 6 paid scheduled holidays per year plus 1 floating holiday. If such an Associate does work on a scheduled holiday due to business need, they are eligible for Holiday Premium Pay.
- Associates considered full-time salaried are entitled to paid time away with no specified limit as needed for sick, vacation, bereavement, jury duty, holidays, floating holiday, etc. subject to manager approval.
Pay
The annual salary for this position is: $58,900.00 - $103,800.00 May be eligible for bonus and equity.