Paralegal, Compliance & Investigations

About The Opportunity

WeWork is seeking a Lead, Paralegal to provide comprehensive legal support across our global Compliance & Investigations functions. This global role is designed for a curious and motivated recent college graduate with interest in compliance and investigations issues who has strong people, communication, and organizational skills. The new Paralegal will support the day-to-day operations of our global compliance and investigations programs. For Compliance, the Paralegal will help maintain the team's day-to-day operations in responding to requests for member or vendor vetting, disclosures of potential conflicts, and other compliance related inquiries. On the Investigations side, the Paralegal will support internal investigations of alleged misconduct by WeWork members, vendors, or employees. Investigations may include cases of alleged harassment, workplace violence, fraud, or kickbacks. We are looking for someone who is hard-working, willing to learn, and eager to dive in head first.

Responsibilities

Compliance

• Monitor the Compliance team's global intake portals daily for queries related to compliance advice, ethics reports, KYC requirements, conflicts of interest disclosures, and member and vendor vetting.
• Act as the first level responder and reviewer for low risk checks and queries.
• Identify higher risk queries and vetting issues and escalate to more senior Compliance colleagues for review and resolution.
• Ensure appropriate follow-up is completed and queries are closed out in a timely manner.
• Create and update training materials, internal employee websites, policies, and communications to global employees regarding Compliance and Security issues such as awareness of red flags, conflicts of interests, and gift guidelines.
• Ensure our internal Google drive repository is well-organized and searchable.
• At the direction of senior colleagues on the team, conduct initial fact gathering in response to disclosures of potential conflicts of interest disclosed by employees or vendors and report on findings.

Investigations

• Support Investigations colleagues in investigating global reports of misconduct by WeWork members, vendors, or employees.
• Conduct fact finding tasks including: conducting email searches; reviewing secure video footage; attending interviews with reporters, witnesses, and subjects; and collecting and reviewing other evidence such as keycard entry swipes, financial data, time and expense reports, publicly available records and social media content.
• Take notes during interviews; support senior colleagues in drafting interview memos or investigative reports or summaries for internal review.
• Ensure investigative records are organized and maintained in accordance with internal policies and applicable privacy regulations.

About You

• Bachelor's degree required.
• Strong interest in legal or investigations work required.
• Prior 1-2 years of experience as a paralegal at a major law firm is welcome but not required.
• Experience with EXCEL (Google Sheets) and PowerPoint (Google Slides) is required.
• Experience with, or interest in, general purpose and legal-specific AI tools is a plus.
• Strong communication skills essential; must be able to speak to different types of stakeholders globally and be cognizant of cultural differences and nuances.
• Must be able to triage and monitor responses to multiple avenues of escalation, inquiries, and reporting; manage multiple ongoing projects and be flexible in adjusting priorities as needed.
• Must exercise sound professional judgment and discretion in handling sensitive information; capable of maintaining strict confidentiality regarding all compliance and investigative matters.
• English required; Spanish speakers strongly preferred to assist in supporting teams in Central and South America.
• Generally expected to be in person in our New York office four days a week. Some flexibility to conduct calls and work outside of normal office hours may also be required due to global team support.

Compensation & Benefits

• Base Pay: $73,500 to $98,000 annually.
• Incentive Compensation: WeWork employees are eligible to participate in an incentive plan specific to their role. WeWork incentive plans are subject to the terms of the applicable incentive compensation plan, and WeWork reserves the right to amend its incentive plans.
• Full-time employees are eligible for comprehensive benefits, including: 20 days of PTO, approximately 13 paid holidays, and 80 hours of paid sick time per full calendar year; 16 weeks paid parental leave; competitive healthcare benefits; 401k plan; and life and AD&D insurance.