Paralegal

About the role

We are looking to hire an enthusiastic and tech-savvy Paralegal to join our fast-paced, dynamic, and fun Legal team. The team handles a broad range of legal matters across multiple jurisdictions and plays a key role in supporting Trustpilot’s mission to become a universal symbol of trust. This is an important role with the scope to make a real impact, so we’d love to hear from strong, committed individuals who relish a challenge and are not afraid to roll up their sleeves and get stuck in!

We are hiring this role to be based from our offices in New York City. We embrace hybrid working and you will be needed in our office 1-2 days per week.

Responsibilities

• Support members of the Legal team with a broad range of commercial and corporate matters, in addition to other miscellaneous legal issues, in a fast-paced but fun environment.
• Partner with the Commercial teams to support legal and contractual aspects of Trustpilot’s US Sales activities.
• Handle queries and requests from colleagues and third parties, and support the day-to-day operation of the Legal team.
• Carry out general legal administrative duties such as support on due diligence exercises, contract approvals and executions.
• Identify and implement new, innovative and automated ways of working, utilizing technology where possible to drive greater operational efficiencies across the wider Legal team.
• Improve our standard processes, documentation and training/support materials, allowing us to service and support stakeholders at scale.
• Conduct legal research and help keep the Legal team up-to-date on changes to relevant law and regulation.

Requirements

• Ideally, you have previous experience working within an in-house legal team, but it is not a requirement.
• You are proactive, a keen learner, and take responsibility for your own work.
• You are always looking for ways to improve things and use your own initiative to propose solutions where you identify problems.
• You have excellent organizational and time-management skills, including the ability to juggle multiple demands and work at speed to meet tight deadlines.
• You are a team player with the ability to build relationships and communicate effectively with stakeholders at all levels across multiple locations.
• You are a “tech-savvy”, fun, dynamic, and positive person who remains calm under pressure.
• You are comfortable working both independently and as part of a team in a fast-paced, global organization.
• You are an innovative, commercially-minded individual with an interest in, and passion for, new technology, problem-solving, and improving process delivery.
• You have legal research skills, a clear succinct writing style, and an excellent attention to detail.
• You speak and write English fluently—it’s our business language within Trustpilot.
• Knowledge of Google Suite, MS Word & Excel, and DocuSign is desirable.

Benefits

• A competitive base salary range from $93,000 to $103,000 gross per year (this range does not include variable pay, such as bonuses, awards under Trustpilot’s equity program, or other benefits).
• Hybrid work setup: 1-2 days a week in the office.
• 20 vacation days + 2 personal days + 10 paid holidays per year.
• Two (paid) volunteering days a year to spend giving back to causes that matter to you.
• Rich learning and development opportunities supported through the Trustpilot Academy and Blinkist.
• Full health insurance.
• 401k matching your contributions dollar-for-dollar up to 4% of your base salary.
• Discounted club membership at Life Time Fitness.
• 24/7 Employee Assistance Plan and full access to Headspace, a popular mindfulness app to promote positive mental health.
• Paid parental leave for employees who have been employed for over 6 months, with full scope of benefit after 12 months.
• Regular opportunities to connect and get to know your fellow Trusties, including company-wide celebrations, ERG activities, and team socials.
• Communal lunch, extra treats, and events during the month—think ice cream carts and coffee bars.

About Us

Trustpilot began in 2007 with a simple yet powerful idea that is more relevant today than ever—to be the universal symbol of trust, bringing consumers and businesses together through reviews. Trustpilot is open, independent, and impartial—we help consumers make the right choices and businesses to build trust, grow, and improve.

Today, we have more than 350 million reviews and 60 million monthly active users across the globe, with 149 billion annual Trustpilot brand impressions, and the numbers keep growing. We have more than 1,000 employees and are headquartered in Copenhagen, with operations in Amsterdam, Denver, Edinburgh, Hamburg, London, Melbourne, Milan, and New York.

We’re driven by connection. It’s at the heart of what we do. Our culture keeps things fresh—it’s built on the relationships we create. We talk, we laugh, we collaborate, and we respect each other. We work across borders and cultures to be the universal symbol of trust in an ever-changing world. With vibrant office locations worldwide and over 50 nationalities, we’re proud to be an equal opportunity workplace with diverse perspectives and ideas.