Palliative Care Case Manager

About the role

CareBridge Health is a member of Elevance Health, focusing on enabling individuals in home and community-based settings to maximize health, independence, and quality of life through homecare and community-based services. The Palliative Care Case Manager coordinates referrals, educates, and supports interdisciplinary care for hospice and palliative care services.

Responsibilities

• Identifies eligible members for hospice and palliative care and ensures successful admission to services.
• Conducts serious illness conversations with members and caregivers to clarify care goals and document preferences.
• Educates members, caregivers, and clinical staff on hospice and palliative care options and benefits.
• Coordinates ongoing care and communication between CareBridge and community palliative organizations.
• Tracks referrals and develops strategies for process improvements in member engagement and service delivery.
• Maintains supportive relationships with both internal and external stakeholders to ensure continuity of care.
• Develops and implements educational materials and training programs for internal teams.
• Affords process design and improvement efforts unique to the palliative care navigator function.

Requirements

• Requires a bachelor's degree in a related field, such as BSN, and a minimum of 3 years of clinical experience in a hospice or palliative care organization; or any combination of education and experience, which would provide an equivalent background.

Preferred Skills, Capabilities And Experiences

• RN certification, APC, or IFOC certification preferred.
• MSW, LCSW, or MDiv preferred.

Benefits

Includes a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Schedule

This role enables associates to work virtually full-time, with the exception of required in-person training sessions (when indicated), providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Pay

Market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement).

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

We are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

Equal Employment Opportunity

Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws.