P&C Insurance (Personal & Commercial) Transformation Manager

About The Role

We help P&C carriers modernize Personal and Commercial lines operations – Underwriting, and Claims – using domain depth, data driven process reinvention, and AI (including agentic AI).

Responsibilities

• Adapt methods and procedures to solve moderately complex problems creatively.
• Align work with strategic direction set by senior management.
• Exercise judgment on solutions; seek guidance for complex issues.
• Interact primarily with supervisors, including with client and Accenture leadership.
• Develop new ideas and help turn them into go-to-market offerings.
• Define methods and procedures for new assignments with guidance.
• Manage small teams or work efforts at client sites or within Accenture.
• Work as part of a team delivering client value at the intersection of business and technology.
• Perform product management and/or product owner responsibilities in the context of consulting and technology implementations.
• Travel up to 80%.

Qualifications

• 7+ years working in management consulting or industry experience with life and annuity carriers focused on technology implementations and/or business process design.
• 5+ years identifying, leading, shaping, and selling Insurance consulting engagements.
• 5+ years working in agile delivery, with experience as a product manager or product owner.
• Bachelor’s Degree (Preferred)
• Deep functional knowledge of insurance across the value chain (e.g., underwriting, claims, operations, distribution) with the ability to connect strategy to day-to-day execution.
• Proven ability to lead end-to-end process reinvention, including redesigning workflows, roles, and decision rights to materially improve cost, cycle time, and customer outcomes.
• Experience defining and implementing target operating models that integrate business, technology, data, and AI to sustainably scale value.
• Working knowledge of AI and agentic AI applications in insurance (e.g., automation, fraud detection, decision support, predictive analytics) and the ability to translate concepts into practical use cases.
• Strong execution mindset with a track record of converting vision into actionable roadmaps, measurable outcomes, and realized business impact.
• Demonstrated leadership, communication, and collaboration skills, with the ability to build high performing teams and partner effectively across business, technology, and risk/compliance functions.