P&C Core Insurance Transformation Engagement Director

Key Responsibilities & Expectations

• Lead Enterprise Transformation
• Create and Maintain Program Charters, Roadmaps, Budgets, and Release Strategies
• Implement Governance Structures (Steering Committee, Architecture Review Board, Change Advisory Board, Testing Council)
• Apply an End-to-End Estimation Process Integrated with Financial Planning
• Maintain Transparency Through Earned Value Management
• Continuously Calibrate Forecasts
• Direct Full SDLC Lifecycle
• Oversee All Phases from Inception Through Design, Build, Testing, Deployment, Hypercare, and Optimization
• Ensure Predictable Delivery and Operational Readiness
• Embed Controls for NAIC, State DOI, GLBA, HIPAA, PCI-DSS, and Other Regulatory Requirements
• Maintain Auditability and Strong Data Governance
• Lead Implementation of Core Platforms (Guidewire, Duck Creek, Majesco) and Ecosystem Integrations
• Establish Clear Communication Channels with Internal Teams and Stakeholders
• Manage Expectations and Ensure Alignment Across Business and Technology
• Engage with Clients to Understand Needs and Challenges
• Provide Tailored Solutions and Advise on Best Practices and Innovative Approaches
• Monitor and Optimize Performance
• Track KPIs and Validate Benefits Against Business Case
• Use Metrics and Analytics to Inform Decisions and Drive Continuous Improvement
• Build and Lead High-Performing Teams
• Recruit, Develop, and Motivate Distributed Teams Across Onshore, Nearshore, and Offshore Locations
• Foster Collaboration and Psychological Safety
• Demonstrate Strategic & Adaptive Leadership
• Balance Agile Speed with Governance Rigor
• Thrive in Ambiguity
• Resolve Conflicts Pragmatically
• Maintain Resilience Under Pressure

Requirements

• 15+ Years Leading Large-Scale Insurance Transformations
• 10+ Years in Program Leadership for Core Platform Implementations
• Proven Delivery Across Multi-State Regulatory Contexts and Multi-Vendor Ecosystems
• Hands-On Experience with Guidewire / Duck Creek / Majesco, Scaled Agile (SAFe), DevSecOps, and Data Migration at Scale
• Track Record in Financial Stewardship (EVM, ETC/FTC, Cost-of-Delay) and Estimation Frameworks Listed Above
• Bachelor’s Degree in Business/Technology (Master’s Preferred)
• Preferred Certifications - PMP or PgMP, SAFe SPC/RTE, CSM/PSM, ITIL, AWS/Azure/Google (Architect/Cloud), Lean Six Sigma (for Process)

Benefits

• Competitive Salary and Performance-Based Bonuses
• Comprehensive Benefits Package
• Home Office Model
• Career Development and Training Opportunities
• Flexible Work Arrangements (Remote and/or Office-Based)
• Dynamic and Inclusive Work Culture
• Private Health Insurance
• Retail Benefits
• Paid Time Off
• Training & Development

About Capgemini

Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. The Group is guided everyday by its purpose of unleashing human energy through technology for an inclusive and sustainable future. It is a responsible and diverse organization of over 340,000 team members in more than 50 countries. With its strong 55-year heritage and deep industry expertise, Capgemini is trusted by its clients to address the entire breadth of their business needs, from strategy and design to operations, fueled by the fast evolving and innovative world of cloud, data, AI, connectivity, software, digital engineering and platforms.