Outside Sales Representative - Maintenance

About the role

The Maintenance Sales Rep sells HVAC and plumbing maintenance agreements through cold calling, prospecting, lead generating, and establishing relationships with prospective clients.

Responsibilities

• Make “cold calls” through various media as required in representatives’ specific area or as designated by Sales Manager and/or General Manager
• Emphasize product features based on analyses of customers' needs and company service capabilities
• Compute customer's owning and operating costs pertaining to HVAC, plumbing, and energy. Estimate savings from new service agreements
• Prepare sales presentations or proposals to explain agreement applications
• Develop and identify prospects from current clients, referral leads, and other sources
• Understand the prospect’s organization and decision-making process. Anticipate and answer objections. Commit the prospect to decision making timetable
• Know the customer and understand the market forces to effectively sell price escalations. Promptly respond to notices of cancellation with a well-researched salvage plan
• Execute business development action plans for defined vertical markets
• Monitor sales activities through CRM
• Be assigned to represent one segment of the company in a specialized market
• Provide input and feedback on issues relevant to prospect programs and needs
• Build rapport and productive working relationships with customers, vendors, and other outside agents
• Effectively represent the company’s interests and outside agents to maximize profits
• Accurately appraise and inventory systems components, evaluate general conditions and recommend the best maintenance solution
• Recognize project opportunities and pass leads to appropriate personnel
• Plan and attend industry trade lunch and learns to acquire basic HVAC and plumbing knowledge
• Ride along with Service Technicians to develop relationships and acquire an understanding of services that company provides
• Build and maintain rapport and positive working relations with field, office, and management personnel to resolve problems, exploit opportunities, and maximize profits
• Participate, when appropriate, with operations in vendor selection, timely purchase and delivery to assure prompt customer service
• In a timely fashion, prepare complete, clear, and concise reports, proposals
• Understand credit policy. Feedback information and observations to the company to minimize risk exposure
• Understand collections policy and interface with customer as required to resolve collection issues and assure prompt payment

Requirements

• Bachelor’s degree in business or construction management preferred
• 2+ years new business development and sales experience
• 2+ years proven ability to strategize, present, and close sales
• 1+ years prospecting and appointment setting/cold calling
• Prior experience selling HVAC maintenance plans preferred

Qualifications

• Must have a valid driver’s license
• Must be able to lift up to 50 pounds
• Must be able to work flexible hours including evenings and weekends

Skills

• Strong communication and interpersonal skills
• Ability to build and maintain professional relationships
• Proficient in Microsoft Office Suite
• Knowledge of HVAC and plumbing systems

Benefits

Medical, dental, vision, and life insurance
401K with company match
Vacation time, sick time, and paid holidays
Paid Parental leave
Sales Incentive Plan

Pay

$60,416.99 - $90,625.49

Schedule

Flexible schedule to accommodate business needs