Outreach Executive I

Core Responsibilities

• Sales: Generating leads by effectively engaging Medicare senior community through event execution and local community outreach
• Maintaining internal sales system knowledge and marketing programs: Attending scheduled meetings to learn about new updates on services, workstreams, and initiatives
• Prospecting and cold calling: Prospecting and cold calling to prospects & new leads assigned to you
• Additional new channels of leads: Leads driven through Digital channels, Leads generated by other Outreach Executives, Nurturing prospective patients and prospect for new patients with an ambitious mentality via email, phone, and networking
• Collaboration: Collaborating with your Community Relationship Manager (CRM), other OEs, and your Outreach Manager/Outreach Director to drive lead generation with local community members or Insurance Agents (IAs)
• Relationship Management: Maintaining consistent touchpoints with prospects to continuously engage prospects to drive new patient growth in assigned territory
• Record Keeping: Capture and record customer information and sales activity into customer relationship management (CRM) system and other business systems
• Customer Support: Acting as point of contact for both the clinical team/center team if center staff have any questions about the patient, Resolving any concerns & complaints new prospects & patients may have about Oak Street Health by working with prospect to understand the concern or directing the prospect or patient to another Oak Street employee

Qualifications

• Ability to quickly connect and influence the right people
• Comfortable with navigating external barriers to create a positive experience
• Ability to manage priorities simultaneously
• Team player and contributor to the overall effectiveness of the team
• Sales and/or healthcare experience a plus
• Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)

Benefits

• Medical, dental, and vision coverage
• Paid time off
• Retail Savings options
• Wellness programs
• Other resources