Outreach Coordinator – Mobile Response Team

South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.

Responsibilities

• Establish and maintain relationships with community organizations, schools, healthcare providers, and other stakeholders
• Build connections with law enforcement, fire and rescue, shelters, food banks, and other community partners
• Promote Mobile Response Team services and available mental health resources
• Conduct presentations and workshops to educate the community about mental health services and resources
• Develop and implement outreach strategies targeting specific populations, including underserved and at-risk groups
• Create promotional materials such as brochures, flyers, and social media content
• Plan and coordinate community events, health fairs, and educational seminars
• Promote mental health awareness and help reduce stigma
• Organize training sessions and workshops for staff and volunteers to support effective outreach efforts
• Attend public and community events representing the Mobile Response Team
• Work closely with clinical staff to understand available services and communicate resources effectively
• Collaborate with local governments, non-profit organizations, healthcare providers, and other community partners
• Develop partnerships that enhance service delivery and community support
• Advocate for mental health awareness and access to community resources
• Support individuals seeking mental health services and resources
• Help individuals understand available options and their rights
• Collect and analyze data related to outreach activities and community engagement
• Prepare reports for management regarding outreach initiatives and community needs
• Provide suggestions for program improvements based on outreach findings and community feedback
• Perform other duties and responsibilities as assigned

Requirements

• Bachelor’s degree in Social Work, Psychology, Community Health, or a related field
• Minimum two (2) years of experience in community outreach, public relations, or a related field, preferably in a mental health or healthcare setting
• Experience working with marginalized or underserved communities
• Excellent verbal and written communication skills
• Strong public speaking and community engagement abilities
• Proficiency with Microsoft Office Suite
• Ability to manage multiple projects and deadlines effectively

Preferred Qualifications

• Master’s degree preferred
• Experience working in a mental health or healthcare setting
• Bilingual or multilingual skills are a plus
• Experience developing community partnerships and conducting public presentations

Skills

• Strong knowledge of mental health issues, services, and community resources
• Familiarity with community health assessments and program evaluation
• Excellent verbal and written communication skills
• Strong public speaking and community engagement abilities
• Ability to establish and maintain effective community partnerships
• Strong organizational and project management skills
• Ability to work effectively with diverse, marginalized, and underserved populations

Physical Demands

• Combination of office-based work and community outreach
• Frequent travel to community events, meetings, presentations, and partner organizations
• Ability to attend outreach programs and events outside of standard business hours when needed

Working Conditions

• Community-based and office environments
• Regular interaction with community organizations, healthcare providers, schools, law enforcement, government agencies, and members of the public
• Local travel required for community outreach events and meetings
• Flexibility to work evenings and weekends as needed for outreach programs and events

Schedule

Full-Time Position

Schedule: Monday–Friday; flexibility required for evening and weekend outreach events

Location: In-person (Delray Beach, FL)

Benefits

• Health, dental, and vision insurance
• Paid time off
• Life and long-term disability coverage
• Voluntary benefit options
• 401(k) with employer match