Outreach Coordinator (CWI)

About the Role

The Outreach Coordinator position is based at the Transfer Success Office at the College of Western Idaho in Nampa and serves as a recruiter and resource for prospective transfer students. The position develops and maintains transfer recruitment pipelines, builds strategic partnerships with community college and university stakeholders, and provides personalized guidance to support students throughout the transfer and enrollment process. This role coordinates day-to-day site operations, implements outreach initiatives, and helps strengthen the transfer pathways and campus processes that improve access and promote successful student transitions to Boise State.

This position is not eligible for a hybrid/remote work schedule and is based at the College of Western Idaho (CWI) in Nampa. This position is not eligible for visa sponsorship.

About the Department

The Division of Extended Studies extends higher education beyond traditional boundaries through innovative programs that reach across Idaho and beyond. The Transfer Success Team provides essential services to help students explore degree options, navigate articulation agreements, and apply to the university, ensuring they understand credit portability and the overall transition to Boise State. We serve students from local and out-of-state community colleges, as well as adult learners returning to complete their degrees.

Responsibilities

• Be the on-site representative for the Boise State Center for Transfer Success located at the College of Western Idaho.
• Proactively contact prospective transfer students to help them understand their options at Boise State.
• Provide student services including program guidance, transfer assistance, and advising.
• Plan and coordinate events such as information sessions, education fairs, and group presentations.
• Build relationships with community college stakeholders to expand educational access.
• Maintain a welcoming, organized, and professional site environment.
• Strategically develop and manage outreach programs to meet enrollment and partnership goals.
• Serve as the primary point of contact for educational outreach programs and stakeholders.
• Represent Boise State at community events, building long-term partnerships with organizations and institutions.
• Manage outreach center sites, including staff and operational needs.
• Travel within the Treasure Valley weekly for meetings and events, including days, evenings, or weekends.

Requirements

• Bachelor’s or Advanced Degree and 5 years of professional experience or equivalent relevant experience.
• A valid Driver's License to travel when required.

Preferred Qualifications

• Master's degree in a related field.
• 1-2 years of experience utilizing a CRM or higher education software such as Slate, PeopleSoft, or Perceptive to document interactions and verify student information.
• Experience planning and implementing outreach, public speaking events, recruitment, or marketing initiatives that engage prospective students, customers, or community members and achieve measurable participation or engagement outcomes.
• Experience creating and managing written or digital communications (e.g., email campaigns, social media, newsletters, or marketing materials) that support recruitment, enrollment, or engagement goals.
• Experience building and maintaining partnerships with schools, employers, community organizations, or other external stakeholders.

Skills

• High level of customer service and attention to detail.
• In-depth understanding of the rural, adult, non-traditional, transfer, and first-generation student populations, their characteristics, and unique needs.
• Demonstrated ability to develop innovative problem-solving strategies.
• Ability to work in an environment that values the abilities, perspectives, skills, and collaboration of individuals from all backgrounds.
• Strong public speaking and ability to represent the University to communities and leaders.
• Proficiency with Google G Suite and Microsoft Office suite of programs.
• Experience with rural education and rural communities.
• Excellent verbal and written communication skills.

Pay

Salary of $55,057.60 annually.

Benefits

• 12 paid holidays, plus the University is closed between Christmas and New Year's (requires use of 3 vacation days).
• Between 12-24 annual paid vacation days for full-time Professional and Classified staff, depending on position type and years of service.
• 10.76% University contribution to your ORP retirement fund (Professional and Faculty employees) or 11.96% University contribution to your PERSI retirement fund (Classified employees).
• Excellent medical, dental, and other health-related insurance coverages.
• Tuition fee waiver benefits for employees, spouses, and their dependents.