Outreach Coordinator

Pay Hiring Range: $18.90 - $22.68 Hourly Pay Range: $18.90 - $26.46 Hourly Hours Full time, 40 hour workweekFrequent evenings and weekends for community event involvement Location Main Library304 S Main St., South Bend, IN 46601Local travel within St. Joseph County required About The Job The Outreach Coordinator meets the community where they are by attending events and interacting directly with the public. They bring the Library out into the community! Under the direct supervision of the Community Engagement Assistant Manager, and with an unwavering commitment to diversity, equity, and inclusion, the Outreach Coordinator will: Identify and schedule opportunities for library outreach at community-wide festivals and outreach events. Attend community outreach events and meetings to promote the Library. Create a fun and engaging environment and convey the Library's mission and purpose. Plan and prepare interactive activities for outreach events. Foster positive relationships in the community by collaborating with local organizations and maintaining connections with partnersTransport, set up and tear down displays and other outreach equipment. Order promotional giveaways. Maintain and clean display equipment and materials. Field and fulfill requests for outreach materialsMaintain an outreach schedule with details about location and staffing. Schedule in internal scheduling software. Coordinate alternative staffing for outreach events. Evaluate outreach success. Track metrics for outreach event attendanceIdentify key audiences, partners, and neighborhoods for outreach with special emphasis on diversity and inclusion. Assist with developing systemwide outreach strategies. Assist with system wide training to staff on successful outreach measures. Stay informed about events and outreach opportunities in the community. Support special projects with established community partnersLead and/or participate in staff committees. Collaborate with public service staff to plan and develop outreach effortsOperate and maintain mobile library collection and equipment, including Dream Machine book hauler, Book Bike, and LibCabinetPerform other duties as assigned Requirements Education and Experience: Bachelor's degree from an accredited four year college or university. At least 1 year experience working with the public and/or experience in public libraries Requirements: Excellent verbal and written communication skills, as well as strong organizational skillsPublic service orientation and commitment to excellent and genuine customer service. Demonstration of character and integrity in all situations while upholding SJCPL's ethical standards. Experience working with and proficiency with computers, including Internet, Microsoft Office, Google Suite, and Windows and Mac OS and communication technologies. Knowledge of library materials and services appropriate for a variety of patrons in relevant age groupPhysical ability and strength to bend, reach, lift, and move up to 50lbs., to stand for long periods of time, and ride a bicycleValid Drivers License in good standing and willingness to drive a Transit vanFriendly, outgoing, and comfortable with public speakingSpanish language skills preferred. Ability to: Plan, prioritize and delegate. Make decisions and work independently and interdependentlyAccept and manage change. Maintain composure and overcome stress in any situationIdentify efficiencies and implement improvements in workflow. Display high standards of ethical conduct, honesty, and integrity. Lead by example. Understand, endorse, and communicate the St. Joseph County Public Library's mission, vision, policies, and procedures in a courteous, friendly, and positive mannerBe enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humorProblem solve in a professional mannerForm and maintain excellent working relationships with library staff at all levels, patrons and community organizations. Network and partner with appropriate community organizationsManage confidential information appropriatelyWork patiently and creatively with all patronsModel excellent customer service. Teach and instruct others on a variety of topicsBecome proficient with current library technologyTolerate event hours in variable weather conditions such as rain, wind, heat, and coldWillingly ride a bicycle short distances on city streets. Benefits Medical, Dental, and Vision Health PlansEmployer Sponsored Pension Plan (Fully Vested after 10 Years of Service)Public Employees' Retirement Fund and Hoosier S.T.A.R.T 457(b) Employee Funded Retirement PlansFlexible Spending Account (FSA)Employer Sponsored Life/AD&D and Long Term Disability InsuranceEmployee Assistance ProgramTuition Reimbursement128 Vacation Hours (16 days) annually80 Sick Hours (10 days) annually 10 Paid Holidays